Senior Operations Manager

2 weeks ago


Melbourne, Victoria, Australia FiveStar Senior Living. Full time

About Us

At Five Star Senior Living, our team members are the driving force behind providing exceptional care and services to our residents. We strive to create a supportive culture that empowers our employees to grow professionally and personally.

The Opportunity

We are seeking an experienced Facilities Manager to oversee all aspects of facility management, ensuring that our communities meet the highest standards of safety and efficiency. This role requires strong leadership, attention to detail, and excellent communication skills to manage various teams and coordinate with other community leaders.

  • Conduct daily walkthroughs to ensure all facility areas are in excellent condition.
  • Maintain inventory for room turns and ensure that units are rent-ready.
  • Select, manage, and monitor performance of contractors and vendors to ensure quality service delivery and cost efficiency.
  • Manage and maintain inventory of maintenance and housekeeping supplies.
  • Review and manage financials, including vendor and supplies invoices.
  • Be on-call to respond promptly to emergency maintenance situations, ensuring timely resolution to minimize disruption and maintain safety standards.
  • Cook, develop, and provide feedback to facilities team members.
  • Oversee the interviewing, hiring, and onboarding of new department staff.
  • Run the safety/OSHA committee to ensure compliance with health and safety standards.

What You'll Bring

To succeed in this role, you will need:

  • At least 18 years of age.
  • Two years of related maintenance experience and some formal training in one or all of the following areas: carpentry, plumbing, painting, HVAC, refurbishing, and cleaning.
  • Strong leadership skills with the ability to motivate and develop a diverse team.
  • Excellent organizational and communication skills.
  • Knowledgeable in building codes and safety regulations.
  • A valid State Driver's License or Commercial Driver's License (CDL) as mandated by community and state regulations.
  • Proficiency in using a variety of hand and power tools.


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