Associate Data Centre Facilities Technician

About us

There's something special about working for Macquarie Data Centres We are a hardworking, results-oriented, and success-focused team. Our Certified Strategic data centres are trusted by the biggest hyperscalers, the Australian Federal Government, and large multinationals to run and protect their valuable data. We provide the highest levels of security, sovereignty, service, and compliance.

The Opportunity

Kickstart your engineering career and play a key role in supporting Macquarie Technology's Customer Mission Critical Services. You will play an integral part in the maintenance of facility infrastructure and in the response to any incidents related to the Data Centre facilities, learning from the very best engineers in the data centre business and gaining certifications in the process. This role requires shift hours to ensure coverage of our facilities.

The role covers the three key areas:

1. Continuous proactive facility maintenance and contractor coordination.
2. Supporting the Facility Manager.
3. Response and Resolution of facility incidents related to Macquarie Data Centre (MDC) Facilities.

You'll have the opportunity to work with emerging, new technologies and products, and experience opportunities to learn and grow while being supported by a highly motivated and diverse team.

What you will do

- Perform and coordinate preventative maintenance actions to support reliable and scalable Data Centre infrastructure.
- Capacity Planning: managing and projecting the Data Centre requirements.
- Review facilities and services to meet business needs, including Rack allocation, Power Supply, Cooling Systems.
- Support and management for Physical Access and Logical Security to be maintained.
- Maintain restricted information and documentation security as per Security Policies and Procedures.
- Understand IT network topologies, revenue data collection designs, and software tools to ensure uptime billing processes.
- Participate in the Change Management Process for MDC Operations.
- Respond to all Macquarie Campus reported facility and security incidents to resolve them within agreed SLA thresholds.
- Understand the MEP so emergency procedures outside standard SOPs are readily applied to reduce/recover from disasters.
- Attend major switching operations including annual mains fail simulation tests and major maintenances of MEP.
- Support Sales/Technical Consultants during the pre-sale process to determine customer requirements.

Your ideal skills and experience

- 2 years electrical engineering experience with a relevant electrical engineering degree.
- Good knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, ECMS, BMS).

What's In It For You

- This is a unique role in one of the most rapidly expanding industries in the world.
- You will be joining Australia's most trusted data centre chosen by major international hyperscalers, large multinationals, and over 42% of Australian Federal Government Agencies.
- You'll get to make an impact: This is a key role in our campus facilities team.
- Deliver world's best Customer Care to Corporate and Government customers.
- We Invest in you: you will be supported on your journey by a wider business that is invested in MDC success. We will give you all the tools and resources to succeed.

This is an excellent opportunity for someone with 2-3 years of experience in a Data Centre environment.

Joining the team at Macquarie Data Centres during the exciting part of our growth will open the door for learning and development opportunities, and structured learning and certification process will give you the ability to hone your skills and gain invaluable experience.

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