Operations Manager – Permanent Position
5 days ago
Zig Zag are now recruiting for a highly skilled and experienced Operations Manager.
This permanent senior position is part‑time (64 hours per fortnight) and is remunerated at a SCHCADS Award Level 6. Zig Zag offers generous above Award employment conditions and salary sacrifice is available.
Employee Benefits
- Flexible work arrangements to support work / life balance
- Recognition and support for cultural leave and Sorry Business
- Additional 2 weeks annual leave to support worker health and wellbeing
- Additional personal / carer’s leave to support working families
- Additional long service leave
- Generous provisions for professional development, training and supervision
- Access to free confidential support, counselling, financial counselling and coaching services through an Employment Assistance Program (EAP)
Responsibilities
- Overall coordination and delivery of general and executive administration systems and services to support Zig Zag’s service delivery and governance with the Operations Team.
- Provision of internal support and supervision, and performance appraisal and planning of staff within the Operations Team.
- Coordination of Zig Zag facilities and operational sites, including the establishment, maintenance and functionality across service delivery and community hire locations.
- Coordination of compliance auditing and continuous improvement plans for Zig Zag (e.g., Human Services Quality Framework (HSQF) audit scheduling, annual Housing Service Reviews, legislative compliance reviews).
- Review and development of organisational policies and procedures in preparation for review by the Management Committee’s Policy Subcommittee and/or Management Committee ratification.
- Development of project / small grant funding submissions, external reports and correspondence; and reporting and acquittal of successful bid/tender and grant applications, in collaboration with the CFO where appropriate.
- Support the achievement of operational, organisational and strategic objectives by providing professional, high level administrative, financial and executive support to the CEO and CFO.
To view the Position Description including key selection criteria for this position: OM-PD-September 2025
Zig Zag employs women and gender diverse applicants only. Aboriginal and Torres Strait Islander women and gender diverse people are strongly encouraged to apply.
Qualifications
- Tertiary qualification in a relevant discipline (e.g., human services, community services, business administration, or management).
- Minimum 3 years of relevant administration coordination and operational management experience (community services sector experience highly advantageous).
- Possession of a current Working with Children Blue Card.
- High level of computer literacy, including working knowledge of standard Microsoft Office 365 suite + systems, experience in Xero advantageous.
Application Materials
- Copy of your CV / Resume
- Name and contact details for two professional referees, preferably one being from your most recent employer
- Short Cover Letter that addresses the following:
- What interests you about this position and working at Zig Zag?
- What relevant knowledge, skills and experience would you bring to this Operations Manager position?
- How do you incorporate intersectional feminist and social justice principles within organisational leadership and practice?
Applications for this permanent position will remain open until filled so please submit your application as soon as possible
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