Apply in 3 Minutes: Customer Service Officer

1 week ago

Rutherford, Australia RSPCA New South Wales Full time

About RSPCA NSW

The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and our state-wide shelter network, with approximately 500 staff across NSW to care for animals.

Why Work For Us

At RSPCA NSW, you’ll be part of a passionate team dedicated to improving the lives of animals, and you’ll be supported every step of the way.

What We Offer

- Generous Leave Entitlements: Enjoy a broad range of leave options, including 12 weeks of paid parental leave.

- Health & Wellbeing Support: Access a variety of mental health and wellbeing initiatives, including confidential counselling services and educational programs.

- Employee Benefits: Receive generous discounts on pet food, retail items, and veterinary clinic products and services.

- Learning & Development: Take advantage of professional development opportunities designed to help you grow and excel in your role.

- Modern Workplace: Work in a newly renovated environment with staff parking available.

Why You’ll Love Working With Us

- Be part of a team dedicated to animal welfare.

- Gain experience within a respected and reputable animal care organisation.

- Develop your customer service and communication skills in a meaningful role.

- Contribute directly to the protection, care, and well‑being of animals.

- Collaborate with a passionate, purpose-driven team focused on creating a positive impact every day.

Join RSPCA NSW in its mission to prevent cruelty to animals by delivering exceptional customer service and compassion.

Key Responsibilities

- Provide accurate and timely customer service support for animal care.

- Coordinate adoption and surrender processes, ensuring accurate documentation.

- Lodge cruelty complaints and elevate urgent reports to the Inspectorate.

- Ensure all animals received are appropriately identified.

- Perform administrative duties and respond to customer enquiries via phone or email.

Requirements

- Experience in a customer service environment.

- Previous experience with animal handling desirable.

- High level of interpersonal and communication skills.

- Certificate II in Animal Handling (desired).

- Commitment to empathy and compassion for animals and people.

Workplace Commitment: Work Health & Safety, Equal Employment Opportunity, and a commitment to the RSPCA Code of Conduct are all central to this role.

Simply complete the application process by clicking the Apply Now button, and we'll be in touch.

Apply Now

No recruitment agencies, please.

#J-18808-Ljbffr

  • ▷ [Apply in 3 Minutes] Cleaning and Trolley Collection - Coles Rutherford

    1 week ago

    Rutherford, Australia Coles Supermarkets Australia Pty Ltd Full time

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you’re in-store or delivering to a customers’ door, life in-front or behind the shelves is fast, and it’s fun. Joining Coles Supermarkets means you’ll belong in a team of diverse personalities, cultures, backgrounds and beliefs,...

  • Customer Service

    5 days ago

    Rutherford, New South Wales, Australia Bunzl Australasia Limited Full time $45,000 - $65,000 per year

    Support customers with admin, quotes, and data entry tasksAssist with small order picking, dispatch & receivingThrive in a dynamic, safety-first and team-focused cultureWHY BUNZL?As part of the Bunzl Group, Bunzl Safety is a manufacturing, import and wholesale business, specialising in the provision of reputable, quality, and innovative branded products,...

  • Customer Service Officer Part Time

    3 days ago

    Rutherford, New South Wales, Australia RSPCA NSW Full time $45,000 - $60,000 per year

    About RSPCA NSWThe Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped...

  • Customer Service

    5 days ago

    Rutherford, Australia Bunzl Full time

    **Job no**: 495119 **Work type**: Full Time **Location**: Rutherford **Categories**: Customer Service, Operations - Support customers with admin, quotes, and data entry tasks - Assist with small order picking, dispatch & receiving - Thrive in a dynamic, safety-first and team-focused culture ** WHY BUNZL?** As part of the Bunzl Group, **Bunzl Safety** is a...

  • Customer Service Officer

    3 days ago

    Rutherford NSW, Australia RSPCA NSW Full time $55,000 - $70,000 per year

    About RSPCA NSWThe Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped...

  • Customer Service Representative

    2 weeks ago

    Rutherford, Australia Weir Group Full time

    Division: Weir ESCO Location: 64 Mustang Drive, Rutherford, NSW, 2320 Purpose of Role: The Customer Service Representative (Internal sales) supports the local sales team by resolving customer inquiries and complaints fairly and effectively. Provides new and existing customers with the best possible service in relation to billing inquiries, service requests,...

  • Casual Customer Service and Sales Assistant

    4 days ago

    Rutherford, Australia Beacon Lighting Pty Ltd Full time

    If you are passionate about sales and building strong customer rapport, we want you! - Casual customer service and sales role available at our Rutherfordstore - Comprehensive and ongoing training - no lighting experience needed! - Generous team member discounts, a fun team culture and performance based profit share incentives! BENEFITS To reward you for...

  • Canteen Officer

    3 days ago

    Rutherford, Australia Catholic Schools Office, Diocese of Maitland-Newcastle Full time

    Posted: 11/09/2025 - Closing Date: 18/09/2025 - Job Type: Temporary - Location: Rutherford - Job Category: Education, Childcare & Training St Paul's Primary School, Rutherford is seeking a Temporary Part Time (10 hours per week) Canteen Assistant to join the team in October 2025 If you are a friendly, reliable, and community-minded **Canteen Assistant,**we...

  • Casual Customer Service and Sales Assistant

    2 weeks ago

    Rutherford, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Rutherford store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture**and** performance based profit share...

  • 3 Days Left: Technology Team Member

    2 weeks ago

    Rutherford, Australia Officeworks Ltd Full time

    About us At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173...