Care Services Assistant

- NFP Salary packaging - Increase your take home pay
- Great work environment

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Location

Lilydale offers the ultimate comfort and secure environment. On the picturesque shores of Lilydale Lake, there is convenient access to local shopping precincts such as Lilydale Marketplace and the scenic Lilydale Park. Families and friends to catch up over a barista coffee and daily cafe delights.

The Role

The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals. Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

- Meal choices and individual nutrition

- Consideration of allergies and food intolerances

- Enhancing the overall dining experience

- Assist residents with meal selection and meal timing preferences

- Prepare and set up dining areas to meet individual needs and preferences

- Actively engage with residents to provide social and emotional support during mealtimes

- Use empathy and kindness to foster a positive dining experience

- Promote resident choice and control to uphold dignity and respect

- Prepare and maintain dining experience areas and provide meal service to meet individual resident choices

- Maintain accurate nutrition and diet information as required

- Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework

- Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

- Demonstrated customer service skills

- A compassionate and caring attitude

- Previous restaurant and/or commercial kitchen experience (highly regarded)

- Willingness to take direction from others

- Reliability and shift flexibility

- Good time management skills and the ability to work well under pressure

- Valid working rights in Australia (Passport, Birth Certificate etc)

- Complete a police check

- Free seasonal flu vaccination

- NDIS Worker Check (or willingness to obtain prior to commencement) cost refunded on appointment / and or a National Police check

- Career progression and development opportunities

- We provide a work culture that values you and invests in your career

- Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 tax free plus additional $2,650 in entertainment per year

- Range of discounts (300+)

- An Employee Assistance Program for staff and family.

The Successful applicants must complete a National Police Check and possibly complete a NDIS Worker Screen.

Our residential aged care communities are supported by specialised teams who care deeply about our residents’ individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.

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