Software Engineer

Software Engineer page is loaded## Software Engineerlocations: Sydney: Australia (Flexible)time type: Full timeposted on: Posted Todaytime left to apply: End Date: October 24, 2025 (13 days left to apply)job requisition id: JR-10154142## Employment TypePermanent## Closing Date23 Oct 2025 11:59pm## Job TitleSoftware Engineer**Job Summary**## Job Description**Who We Are**We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.**Focus of the Role** As a Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.**What We Offer**Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for)Recognition of prior service for recent defence members; carry over of long service leave to Telstra4 weeks paid defence leave for Defence Reserve members**What You’ll Do**Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some cutting-edge technologies.* Customize and implement workflows in BMC Helix and ITSM Suite using Developer Studio, ensuring alignment with business needs.* Design and execute custom integrations leveraging APIs, iPass, and web services to enhance system functionality and data flow.* Configure and optimize Remedy Server in a server-group environment, focusing on performance tuning and issue resolution.* Collaborate with cross-functional teams to gather requirements and propose architectural solutions for integrations involving SRM, Knowledge Management, and Atrium CMDB.* Maintain strong customer interaction, addressing concerns and ensuring satisfaction through effective communication and support.**About You*** Hold an NV1 security clearance* Minimum 3+ years of experience in BMC remedy, however candidates with strong ServiceNow expertise will also be considered* Implementation knowledge on BMC Helix, ITSM Suite, SLM, Remedy Migrator, Web services, API's* Plug-ins, Remedy Developer and Innovation Studio and Helix Dashboard reporting* Experience on iPass and Webhooks* Good knowledge of SRM, Knowledge Management, Atrium CMDB* Remedy Workflow customizations using Developer Studio* Basic ITIL Framework concepts* Experience in proposing and implementing architecture of Custom integrations* Experience in configuring and working on Remedy Server-group environment* Previous experience of working overlay concept* Experience on BMC Helix Deployment manager* Should have ITSM integration experience with other remedy & web service integration.* Experience in performance tuning and troubleshooting BMC Remedy AR Server issues* Strong interpersonal skills with a focus on customer engagement and satisfaction**Candidates must hold an NV1 security clearance to be considered.****We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.***When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment*Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.> Explore our teams #J-18808-Ljbffr