Team Leader, Strategic Communication

Overview

About Greater Western Water

We’re water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west.

We embrace flexibility and connection with a balance of on-site and WFH. Free onsite parking (subject to availability). Gender neutral, 16-week parental leave available from commencement. Monthly work life balance day off for full-time employees. Free income protection and salary continuance insurance. Access to corporate health insurance deals with major providers. Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury offices.

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply.

Don’t delay your application; include your resume and cover letter (no more than 1 page). Shortlisting will commence early.

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.

The Opportunity

We now have this exciting opportunity to join the Strategic Communications team

As the Team Leader, Strategic Communications you will play a crucial role in developing and coordinating the strategic communication functions and providing strategic advice to both internal and external stakeholders to enhance the organisation's reputation. You’ll work as part of a broader communications team spanning brand, campaigns, digital, media and government relations, to deliver integrated external communications outcomes. The role will see you lead a team of Senior Advisors to ensure a customer first approach to business outcomes, while also managing opportunities and risks associated with Greater Western Water’s operations and reputation.

If you are looking to dig deep in complex issues and inspire a team, apply today

Responsibilities

- Provide strong team leadership while promoting alignment with GWW values and fostering a culture of achievement that emphasizes learning, valuing people, and driving performance.
- Ensure GWW's strategic communications align with corporate priorities, lead communication advice for senior leaders, develop and evaluate best practice communication plans, and represent GWW in key projects to support government messaging and strategic recommendations.
- Identify and manage reputation opportunities and risks associated with GWW’s operations, working across all enterprise levels to deliver high-quality strategic advice, plans, and tactical solutions.
- Provide leadership advice to stakeholders on complex customer issues, advocate for optimal customer outcomes using data and analytics, and support incident and crisis management, including after-hours participation when necessary.
- Foster strong relationships with internal and external stakeholders while implementing communication and engagement strategies to enhance support and understanding of GWW.
- Manage the team’s budget and resources while providing support and ensuring performance and development plans are established for all members.

Skills & Experience

- Tertiary qualification in a communications or journalism-related discipline and/or equivalent experience in a senior strategic communication role
- Exceptional skills across communications, stakeholder relations, and risk management.
- Proven experience in creating and maintaining effective communication plans aligned with strategic priorities.
- Ability to convert strategic vision into tangible operational actions.
- Effective interpersonal skills with a talent for influencing behavioural change through clear, persuasive communication and well-crafted written materials.
- Demonstrated leadership capability to guide teams in delivering high-quality results while analysing complex issues and implementing innovative solutions.
- Travel across the service region may be required; a current Victorian driver's license would be beneficial.
- Participation in a 24/7 after-hours roster, approximately 1 week in every 7 to 8 weeks.
- Willingness to undertake a Working with Children Check (WWCC).

See Yourself Thrive

Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

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