Assistant Duty Manager

University Hospitals Sussex NHS Foundation Trust (279)

Assistant Duty Manager - Portering

The closing date is 29 October 2025

An exciting opportunity has arisen to join a highly motivated, dedicated team of Porters taking a position as Assistant Duty Manager leading a team at the Royal Sussex County Hospital.

To assist and lead in the delivery of quality porter, linen and waste management services achieving the highest possible standards for patients, visitors and staff at all times.

Supervise effective and efficient services that meet agreed Trust policies, procedures and operational procedures as directed by the Duty Manager or Help Desk Dispatcher.

Responsible for the standards and hours worked in their areas of responsibility by adhering to the allocation of levels of labour and other costs, including the management of working rosters.

When required, may need to assist with the emergency and evacuation procedures and security situations in accordance with Trust policy.

The post holder will ensure there is ownership of Soft FM services for all patients, staff and visitors who attend the ward areas, clinical departments and public areas.

The post holder will need to be fully aware of the Trust's Values & Behaviours and Patient First initiatives and act accordingly.

Main duties of the job

As an Assistant Duty Manager for porters will work as part of a team leading a shift ensuring 24/7 cover to the hospital for porters which covers many aspects of the hospitals activities:

Please refer to Job Description and Personal Specification attached.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job responsibilities

Detailed job description and main responsibilities

- To supervise all porter service activities including patient movement, domestic and clinical waste removal, blood sample/blood product collections, transport of medical gases, mortuary duties, security incidents and helicopter landing responses as required.

- To work and ensure that porter staff work in accordance with Health & Safety Guidelines and Trust/Departmental Policies & Procedures at all times.

- To manage the computerised porter job allocation and activity reporting system when delegated by the Duty Manager.

- Responsible for the performance and hours worked in areas of responsibility by adhering to the allocation of levels of labour and other costs, including the management of working rosters.

- Work with the Duty Manager to plan and amend work schedules/staffing levels to meet fluctuating service activity/demands.

- Highlight any perceived need for staff overtime and bank expenditure to the Duty Manager for approval.

- Promote a safe working environment within Porter, ensuring the safe use and storage of all equipment and materials.

- Ensure that sufficient stock levels of equipment are maintained and any deficiencies reported immediately.

- Report any defects in equipment used in the services to the Duty Manager.

- Ensure staff are provided with, and wear, the correct uniform and personal protective clothing where necessary and act as a role model in this respect.

- Ensure that Porters respect the privacy and dignity of patients whilst carrying out their duties.

Person Specification

Experience and Qualifications

- A good level of general education, numeracy and literacy or equivalent experience.

- Willing to undertake training required, COSHH, health and safety and manual handling.

- NVQ L4, HND, BTEC in a support service is desirable.

Skills

- Evidence of undertaken own development.

Equality, Diversity and Inclusion

- Evidence of having undertaken own development to improve understanding of equalities issues.

- Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

£24,937 to £26,598 a year pro rata

#J-18808-Ljbffr