Network Systems Engineer

We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day‑to‑day administration, support, and troubleshooting in a dynamic, high‑volume environment with multiple configurations. You must have experience planning and installing new software or upgrades and resolving problems remotely and on‑site. Your expertise in cloud‑based solutions and virtualisation technologies will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate.

Main Duties

- Configure and manage Microsoft Windows domain and Hyper‑V virtualization environments.

- Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration.

- Diagnose and troubleshoot problems with the virtualisation environment, including Microsoft and Linux operating systems.

- Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies.

- Maintain Dell server environment across multiple locations.

- Provide 3rd Level support to Helpdesk engineers.

- Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate.

- Develop and analyse highly complex system standards, thresholds, and recommendations to maximize system performance.

- Conduct capacity planning reviews with management and approve capacity plans formulated by less experienced personnel.

- Develop strategies to manage the frequency of appropriate support packages/patch applications.

- Monitor server backups and network uptime maintenance and provide appropriate recommendations when required.

- Liaise with 3rd party vendors for support and procurement

- Coordinate proposals and work estimates involving various system administration projects and solutions with business development personnel.

- Design and implement secure systems, network policies and procedures, and provide technical guidance to the team.

Essential Skills and Experience

- Significant experience in designing, implementing, and managing Microsoft Windows and Hyper‑V environments, including Dell EMC SAN

- MCSE certification

- CCNA certification

- IT Security Protocols Mastery, expert in deploying IT security protocols, managing cybersecurity measures, and ensuring robust network defence strategies.

- Security Compliance Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations.

- Effective project management experience

- Knowledge and working experience with Active Directory

- DR/BCP Experience

- Expertise in network data centre environments.

- Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium‑complexity automated solutions.

- Outstanding customer service skills.

- Strong organizational, troubleshooting, decision‑making, and analytical skills.

- Ability to work with limited supervision, self‑starter, and strong time management skills.

- Ability to adapt to handle competing work demands and work flexible hours.

- GDPR

- Excellent verbal and written communication skills and ability to communicate technical issues to non‑technical audiences.

- Ability to work flexible hours

- Some travel for installation or upgrades will be required.

Desirable Skills and Experience

- Security certification an advantage

- Database Administration Skills are welcome (MS SQL, MySQL).

- GDPR

- Option to purchase up to 5 extra days annual leave

- Health Cashback Plan

- Pension Scheme

- Life Assurance

- Free Parking

Site Location: Scolmore House, Tamworth, B79 7UL

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