Senior Business Support Officer

About the Company

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values; we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focussed. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job

Join SA Water as a Senior Business Support Officer and play a key role in delivering exceptional administrative, finance, and procurement support to our Customer, Community and Engagement team. In this dynamic role,you’llmanage a variety of tasks including financial reporting, purchase orders, travel and event coordination, and brand asset administration. We’relooking for someone with strong organisational skills, excellent communication, and proven experience in high-level administration. If you thrive in a fast-paced environment, can work autonomously, and enjoy building strong relationships, this is your opportunity to contribute to a team focused on service excellence and community engagement.

This is an ongoing opportunity with part-time hours, (0.6) which can be worked across3 or4 days(Mon-Fri), however, must include hours on Mondays and Tuesdays.

About the Person

You’rethe kind of person who loves variety in their day and thrives on keeping things organised. With at least three years of high-level admin experience under your belt,you’reconfident juggling finance tasks, procurement, and event coordination. You're tech-savvy with MS Office (andmaybe evena whiz at Excel), a natural communicator, and someone who can build strong relationships across teams. You’rea positive team player who works well under pressure and takes initiative. Ifyou’reproactive, detail-oriented, and enjoy being the go-to problem solver,we’dlove to have you on our team

About Customer, Community and Engagement

The Customer, Community and Engagement group drives customer outcomes by delivering exceptional experiences and tailored solutions that grow business, revenue, and the state economy, while actively engaging with communities, and collecting valuable feedback.

Responsibilities

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

You will:

- Providehigh levelefficient and effective support service to CCE teams (Senior Managers and leadership team) for the overall efficiency of the CCE business group.

- Create andmaintainteam based spread sheets to ensureaccuratefinancial reporting for each team.

- Createpurchase requisitions for CCX and ESR and the business asrequired.

- Raisepurchase orders up to the value of $20k for CCE and any equipment, including event and education materials.

- Credit card transactions/reconciliation.

- Manage all catering requirements and large meeting bookings for the teams.

- Manage travel,trainingand conference bookings, including somecompanywidecoordination (for major conferences such as Ozwater).

Success Criteria

- Minimum of 3 yearsdemonstratedexperience in providing a high-level administration support service.

- Ability to work autonomously andexhibita high levelof initiative and motivation.

- Excellent communication skills, both verbally and written.

- Ability tomaintaina high degree of confidentiality on all work-related matters.

- Proven experience in a range of MS Office computer applications including Word, Excel,PowerPointand SharePoint.

- Ability to work under pressure to meet tight deadlines.

- Ability toestablishstrong working relationships.

- Desirable to have experience in Ellipse, corporate travel systems or similar.

Further information can be found in the attached PD – PD Senior Business Support Officer

To apply, click 'Apply'. Please submit and complete the application form, upload a cover letter and current resume. For enquiries, please contact Steph Haines from the Talent Acquisition team steph.haines@sawater.com.au.

Applications close 11:55pm, 15 December 2025.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Our Industry is like no other. Dive into the wonderful world of water and explore the boundless opportunities. Learn more about the water industry at careersinwater.com.au.

Please note: We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.

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