Product Designer

9 hours ago


Council of the City of Sydney, Australia Tyro Payments Limited Full time

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.* Help define and prioritise what we build, why, and for whom, ensuring every decision is backed by research and data.* Lead discovery and usability testing to uncover pain points and opportunities within our payments and terminal experiences.* Translate insights into design direction, balancing user experience with operational and business goals.* Advocate for evidence-based decision making throughout the product lifecycle.* 5+ years of experience designing digital products across web and native apps.* Demonstrated ability to plan, conduct, and synthesise user research and usability testing.* Experience interpreting product analytics and behavioural data to inform design decisions.* Strong visual and interaction design skills.* Ability to clearly communicate design rationale and tell compelling stories through data and evidence.* Experience working in cross-functional agile teams.* A deep understanding of accessibility and inclusive design practices.* Curiosity about emerging technologies (including AI and contactless innovation) and how they can enhance user experience.If you’ve got this far, then you might just be a great fit for us. Don’tThat’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles. At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
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