Premises Assistant

MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character.

Our purpose is to create sustainable value with our clients, people and communities. That means we have a proud history of providing excellence to clients, nurturing our people and giving back to the communities in which we live and work.

We value excellence, curiosity and collaboration. Clients rely on us for our responsive, commercial approach. Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.

This Premises Assistant role is an exciting opportunity for an ambitious individual with Facilities Management knowledge to join the busy and dedicated Business Services Group.

The Premises team have a clear vision and shared sense of purpose. The team broadly looks at strategic and operational areas: space management and planning, facilities maintenance and vendor management, churn, archiving, security, car parking, environmental/energy initiatives and business continuity planning/emergency management.

This role reports to the Business Services Team Leader and will involve all aspects of premises management, archiving and safe custody, premises repairs and other duties to support our clients and the team.

Your main responsibilities would be, but not limited to:

1. Manage maintenance requests to ensure continuity of the facilities with minimum disruption to business operations.
2. Undertake floor walks to identify maintenance and cleaning issues and report accordingly.
3. Undertake random spot checks of contractors.
4. Arrange work permits and escort contractors when required.
5. Ensure files for archiving are collected from floors regularly and are processed in a timely and efficient manner.
6. Assist with the maintenance of safe custody storage and database.
7. Liaise with the landlord's building supervisor and/or building management regarding building maintenance, cleaning, security, and any other issues.
8. Coordinate and prioritise incoming calls and ensure clients are provided with feedback in terms of job status, delays, and completion times.
9. Issue and manage security access passes.
10. Coordinate fire wardens listing and ensure they have been trained.
11. Participate in the national alignment of policies, procedures, services, and products.
12. Assist with the development of statistical information to monitor services and highlight areas for improvement.
13. Assist with internal audits to ensure compliance with current procedures.
14. Perform other duties as directed by the Business Services Team Leader.

What You Need:

To be successful in this role you will have a strong customer service focus and prior experience with facilities management in a professional services environment. In addition, the successful candidate will possess the following:

1. Experience in a similar position.
2. Flexible, adaptable working style.
3. Ability to work adeptly within a small team.
4. Strong attention to detail with solid problem-solving skills.
5. WHS, Compliance and Risk Management experience.
6. Well organised, eye for detail and go-getter mindset.
7. A common-sense approach and initiative when resolving issues.
8. Client relationship experience with a strong customer-centric focus.
9. Understanding of the fitout process and small works.
10. Contractor and Vendor Management skills.

Why MinterEllison:

We offer flexible working options to encourage balance, wellbeing and support for sustainable ways of working and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

How to apply:

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact Jess.Brown@minterellison.com.

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