Urgent Search: Customer Service Consultant

2 weeks ago


Devonport, Australia Searson Buck Full time

Posted: 22/09/2025

Join the Service Tasmania Fixed-Term & Casual Employment Register
Customer Service Consultant Opportunities – Devonport (Relief)
November 2025 Intake – Apply Now

We’re proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register, supporting recruitment for Customer Service Consultant roles across the state.
If you have a passion for helping people and want to contribute to your community by delivering essential government services, we want to hear from you.

About the Role

As a Customer Service Consultant, you’ll be the first point of contact for Tasmanians accessing a wide range of government services. Working from a Service Centre or the Contact Centre, you’ll assist customers in person or over the phone with a variety of transactions and enquiries.

This is a fantastic opportunity to gain meaningful experience in a government environment, whether you're early in your career, returning to the workforce, or seeking flexible employment.

Locations

This position will require you to work across different locations on the NW Coast.

- Devonport - Part Time - Wed, Thurs, Fri one week
- Other week - Thurs, Fri

What You’ll Be Doing

- Delivering accurate, friendly and efficient customer service
- Processing transactions and handling customer enquiries
- Managing confidential information with care and professionalism
- Using a range of systems and tools to support customer interactions
- Working collaboratively in a supportive team environment

To be considered

- Complete a brief screening chat after applying
- Provide two professional referees
- Participate in a competency-based interview and role play
- Undertake skills testing
- Be willing to undergo a National Police Check prior to commencement

Desirable

- Previous experience in customer service, retail, or contact centres
- A current driver licence (for mobility between service sites if needed)

What’s in it for you?

- A chance to join a respected, customer-focused government service
- Ongoing support and training provided
- Flexible, fixed-term casual opportunities with variety
- Make a real difference in your community

Salary Range: $74,783 - 80,835 pro rata, Tasmanian State Service Award, General Stream Band 3.

Interested?

Apply now and complete the screening chat to join the register. We’re reviewing applications in the lead-up to our November 2025 intake.

Have questions? Reach out to Daniel Aherne via email or phone.
daherne@searsonbuck.com.au or 0447 085 682

Join the Service Tasmania Fixed-Term & Casual Employment Register – Customer Service Consultant Opportunities – Devonport (Relief) – November 2025 intake

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