Technical Producer, VALORANT

Technical Producer, VALORANT - Release Engineering & China Coordination

Sydney, Australia

Job Id: REQ-0009088

As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that deliver meaningful player and developer value. We guide development, clear blockers, and push projects across the finish line while making sure that our teams are sustainable and have a great collaborative environment.

As a Technical Producer on the Release Engineering team, you’ll play a hybrid role focused on ensuring global release pipeline stability while also serving as Riot’s main operational producer liaison to Tencent for VALORANT. You’ll partner with engineers, QA, release managers, Riot teams, Riot China, and Tencent to deliver high-quality client and service updates that support VALORANT’s global and regional goals.

You’ll help define and refine delivery pipelines, tools, and processes, lead execution of release operations, and act as an operational face of VALORANT to Tencent - building strong cross-cultural relationships and advocating for China’s players while upholding VALORANT’s global vision.

Internal Job title is Technical Producers II, and the role is based in Sydney, Australia.

Responsibilities:

- Lead and manage day-to-day execution for VALORANT’s Release Engineering team.
- Facilitate Agile rituals - backlog grooming, sprint planning, standups - to maintain cadence and delivery clarity.
- Support incident triage and escalation workflows to ensure release stability and responsiveness.
- Collaborate with Tech Leads and Product Managers to translate strategy into executable plans and stable operational practices.
- Champion continuous improvement in team processes, metrics, and performance.
- Unblock engineering and QA teams by managing dependencies, resolving delivery risks, and optimizing work systems.

Required Qualifications:

- Bachelor's degree in Computer Science or a related field, or equivalent experience with strong technical knowledge and problem-solving skills.
- Minimum of 4 years of experience as a Producer, Project Manager, or Development Manager on medium to large teams or across multiple organizations.
- Fluent in written and spoken Mandarin Chinese and English; comfortable leading projects in both languages.
- Proven experience managing execution for software or game teams, including cross-team coordination and release workflows.
- Strong stakeholder management skills across cultures and organizations.
- Ability to drive multi-team collaboration and lead projects with distributed or external partners
- Availability for time-shifted work hours and travel.
- Strong problem-solving skills, able to independently and quickly address execution risks and workflow challenges.

Desired Qualifications:

- Experience working with China-based software development teams
- Familiarity with DevOps / release infrastructure tools (e.g. Jenkins, Perforce, Git, CI/CD systems, release automation tools).
- Experience working with Console release certification processes.
- Experience with improving delivery systems and team metrics using Agile methodologies

For this role, you/'ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players/' experiences, this could be your role

At Riot we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

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