Senior Technical Building Advisor

About this role

Are you an experienced Senior Technical Building Advisor, Building Professional with light-weight construction experience?

Ready to put your design and problem-solving skills to work with an industry leader?

Accelerate your development by learning from a highly experienced team with over 150 years of combined expertise

About the Role

As a Senior Technical Building Advisor, you'll be part of CSR's central Technical Solutions team, delivering expert advice and technical solutions across CSR brands. This is a hands-on design service role, bridging the gap between cutting-edge product innovation and real-world application. You'll liaise with internal teams, and external industry professionals such as builders, architects and certifiers to support CSR systems and products while ensuring compliance with the National Construction Code (NCC).

In this critical role you will;

- Analyse customer project technical issues and provide NCC compliant technical solutions within the framework of CSR's Technical Literature. Develop documentation to support the solution.
- Develop and design solutions to meet customers technical needs.
- Manage & respond to technical queries across CSR products & building systems, typically related to fire, structural, acoustic & thermal performance, ensuring compliance to the NCC.
- Develop and deliver project specific support for Major Projects, including site support, custom proposals and bespoke detailing.
- Key point of contact for escalated complexity product and system technical support and guidance for internal and external customers.
- Priority technical support for Sales Teams and key external customers, which may involve site visits and meetings in conjunction with Account Managers.
- Support and contribute to internal CSR projects that involve new building products and solutions development.

What you bring to the role

- Relevant Building Designer / Architectural / Certification qualifications is preferred along with extensive light-weight construction experience.
- In depth knowledge of the NCC and relevant Australian Standards with a detailed understanding of the local compliance landscape.
- Knowledge of building products & system applications.
- Analytical and problem-solving ability, with a passion to find the best solution for the customer.
- Strong customer focus with a commitment to delivering excellent service.
- Excellent verbal and written communication skills, including the ability to convey complex information clearly and professionally.
- Proficient with Microsoft Office Suite and CRM Dynamics 365.

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

- Attractive salary and other financial benefits, including access to exclusive discounts and offers.
- Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
- Extensive support from industry experts and be part of a high performance team with over 150 years of experience in the building industry

How to Apply:

If you're passionate about the building industry, thrive in a fast-paced technical environment, and love solving complex problems, we want to hear from you

Just click on the Apply for this job button.

We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you

To find out more about us, visit www.csr.com.au

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

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