[3 Days Left] Member Services Agent

5 days ago

Bathurst Regional Council, Australia UNI Coopération financière Full time

Member Services Agent

Permanent full time | Bathurst

Your greatest motivation is to ensure that every customer receives the best possible service, at the right time. Do you enjoy welcoming customers and understanding their needs? Do you enjoy providing support and proposing optimal solutions? We need your skills.

CHALLENGE

In order to support the Member Service Manager in customer satisfaction, you will play a front-line role in welcoming members and customers and assisting them with their transactions when they come in person to the business premises. To ensure that the needs of our members and customers are fully taken care of, the Member Service Agent will also handle calls from our customer contact center (telephony).

You'll listen to customers, suggest the best transactional solutions and refer them to the right people to meet their savings, financing and insurance needs. During transactions, you will have to be rigorous and vigilant in processing, preparing, checking and recording the corresponding documents and cash.

REQUIREMENTS

The person we/'re looking for is enrolled in a post-secondary program. Experience in customer service is an asset. Equivalent training and experience will be considered. Proficiency in both official languages.

BEHAVIORAL SKILLS

- Action oriented

- Be customer oriented

- Appreciate differences

- Learn with agility

- Manages uncertainty and ambiguity

- Communicates effectively

- Strong interpersonnal skills

- Results-oriented

- Demonstrate professional rigor and attention to detail

WORKING CONDITIONS

All applicants must be legally entitled to work in New Brunswick on the expected date of hire.

UNI is committed to providing an inclusive and barrier-free work environment. If you have a limitation that may affect your performance at any stage of the recruitment process, you can request accommodation by informing our Talent Management team.

We are committed to providing reasonable accommodations to candidates who request them, to enable them to fully demonstrate their abilities. All information received regarding accommodation will remain confidential.

UNI offers one of the most competitive compensation and benefits packages in Atlantic Canada, as well as a group insurance plan and a pension plan. Salaries are determined based on skills and experience within the salary range for each job category. All applications will be treated as confidential.

Please apply no later than October 13, 2025.

CONTEST NUMBER

2509220240IE-REDO

Apply now

FOR MORE INFORMATION

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