[Apply Now] Senior Client Advisor

Senior Client Advisor - Westfield Sydney

About This Role We’re looking for full-time Senior Client Advisors to join our Sydney Store, our first store in Australia, in January 2026. Reporting to the Store Manager, the Senior Client Advisor contributes to the growth of sales in the store. The Senior Client Advisor is responsible for engaging clients and nurture their brand loyalty by conveying Loro Piana values, and maintain customer services as per Loro Piana standards.

Job Responsibilities

- Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, and preserve the highest standards of customer satisfaction.
- Provide excellent customer service and establish long term client relationships.
- Proactively reach out and recruit new clients, also retaining and upgrading existing clients through effective clienteling and customer service.
- Responsible for the daily store operations in order to ensure the stock and the back-of-house are well-managed.
- Act as a mentor to Client Advisors and to demonstrate and promote team work.
- Support in maintaining Visual Merchandising and floor display area.
- Provide support to store management team on the effectiveness of store operations and other tasks/projects assigned whenever necessary.

Job Requirements

- At least 5 years of relevant work experience as Client Advisor in luxury fashion, luxury industry or in similar capacity.
- Strong clienteling skills within a luxury retail environment is essential.
- Excellent interpersonal and relationship building skills.
- Pleasant, self-motivated, and a good team player with a “can do” attitude.
- Able to thrive within a high paced environment and being multi-tasking.
- Proficiency in English, additional languages a plus.
- Flexible to work on weekdays, weekends and public holidays following a rotating roster.

What we offer

At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive package, comprehensive training and development programs, collaborative environment where you can cultivate your passion for luxury fashion.

Loro Piana is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences.

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

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