Visual Merchandising Team Lead

About the role

David Jones exists to inspire Like No Other, and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive. As a Visual Merchandising Team Leader, you will be empowered to enhance the customer shopping experience and promote our brand by creating commercially driven merchandise presentations and aspirational displays within company standards.

This is a fantastic entry-level management role, supervising a team of Visual Merchandising Assistants to curate our world-class offerings.

Responsibilities

- Display expertise in creating compelling visual displays, and a strong understanding of retail trends and customer engagement strategies
- Support line manager by executing marketing strategies that bring products to life, create displays and merchandise presentations whilst working across various departments and stakeholders
- Use creativity and combine the brand’s goals with the customer’s desires to create displays and visuals
- Lead the team within the store and engage with stakeholders across the wider business to champion and coordinate stock distribution that will drive customer engagement to support displays and visuals
- Encourage potential customers to enter stores and purchase merchandise
- Support VM Manager to create floor plans for retail space and situates displays in an ideal position to encourage sales
- Work with the line manager to develop marketing strategy and a creative approach to sales to promote the company’s image visually
- Coach and develop team members to achieve desired results whilst celebrating success to ensure an engaged and productive team
- Have the ability to lead by example and unite the team through collaboration and engagement
- Have the ability to understand Visual Merchandising within a retail environment
- Have superior attention to detail and prioritisation skills to perform tasks in a timely and efficient manner
- Have the ability to understand customer desires and customer engagement strategies and trends
- Possess a customer-focused mindset and exceptional communication skills
- Are adaptable and resilient to change
- Possess financial nous and analytical skills, and are savvy with systems
- Are self-motivated and diligent

Why work for us

- A competitive remuneration package and incentive scheme.
- Generous employee discounts across David Jones.
- A supportive, flexible and engaging environment that will support personal/professional development.
- Be a member of a company committed to sustainable practices
- Ongoing training and development to pursue individual ambitions
- Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.

Our recruitment process

- Quick Apply: Submit your CV and answer a few key questions to get started.
- Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
- Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.
- Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.

About us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Advertised: 07 Oct 2025 Cen. Australia Daylight Time
Applications close: 30 Nov 2025 Cen. Australia Daylight Time

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