Service Administrator

2 weeks ago

Council of the City of Sydney, Australia Cylex Local Search Full time

Service Administrator

Wetherill Park | Full Time | 7:30am – 4:00pm
Up to $85,000 + Superannuation | Onsite Parking

Join a leading global business specialising in access equipment, servicing all of Australia. known for quality, reliability, and a supportive, long‑standing team. This key role offers collaboration with multiple departments and customers, handling a variety of administrative tasks and invoicing.

If you thrive on structure, love keeping a busy day running smoothly, and enjoy being the reliable go‑to person, this is the role for you. You'll be supported with fantastic onboarding program, including interstate training and hands‑on mentoring.

Why you’ll love it here:

- Supportive culture with long‑term staff and strong values
- Extensive onboarding and training across states
- Onsite parking and a stable, growing business in an exciting market

What you’ll do:

- Coordinate daily service bookings and support field technicians
- Manage customer calls, updates, and planned service reminders
- Create jobs, raise POs, coordinate parts, and complete invoicing
- Maintain service cycles (3 monthly and annual servicing)
- Build strong, ongoing relationships with customers

What we’re looking for:

- Someone who is organised and structured, able to manage multiple priorities
- A clear and effective communicator with a genuine focus on customer service
- Someone comfortable following processes and quick to pick up new systems
- Experience in service admin or a trade/machinery environment is a plus
- Someone who keeps their cool and gets things done, even on busy days

Interested? Call me on 0488 810 211 or email ammi@norwestrecruitment.com.au to chat

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