Field Services Engineer

3 days ago


Council of the City of Sydney, Australia Randstad Education Australia Full time

- Purpose-Driven, Meaningful Work

- Career Growth & Global Opportunities

- Collaborative & Inclusive Culture

About The Company

A major global contributor to the field of Personalized Healthcare, operating at the critical intersection of biological discovery and clinical application.

About the Role

A Field Service Engineer/Technician responsible for executing and coordinating all technical service activities across four distinct business units: Professional Diagnostics, Molecular Diagnostics, Tissue Diagnostics, and Sequencing. This Monday‑to‑Friday role includes a rotational on‑call roster.

Key Responsibilities

- Perform troubleshooting, installation, and preventative maintenance on diagnostic instruments.

- Ensure any ongoing instrument problems or issues are communicated to Regional Service Supervisor, National Service Manager, Account Manager, Marketing Team, or manufacturer.

- Execute necessary software and hardware modifications.

- Handle technical requirements for both pre‑sales and post‑sales needs.

- Provide service delivery that requires regional & interstate travel as required.

- Manage spare part inventory and boot stock accuracy.

Qualifications

- Electrical/Electronic tertiary or equivalent qualification.

- Experience with IT and Middleware systems is desirable.

- Minimum 2 years of experience in a similar role.

Next Steps

If you are in the market for a new opportunity with a global business that will put you first, submit your resume and please select “Apply Now”.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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