Retail Operations Coordinator

At Baby Bunting, we’re more than Australia’s largest nursery retailer, we’re a community. We exist to support parents through the joys and challenges of raising little ones, and we’re proud to empower families to make confident choices through every step of the journey. Right now, we’re looking for a detail-driven, customer-focused superstar to join our team as a Store Admin Assistant. THE ROLE – AKA THE ORGANISED LEGEND OF THE STORE If you love bringing calm to chaos, live for checklists, and thrive in a role that keeps things running behind the scenes- this is your perfect fit. Location: Tuggerah, NSW We’re proud to announce our newest store in Tuggerah, located in the HomeCo Shopping Centre – a vibrant, high-traffic retail destination in the heart of the Central Coast. With free parking, close to public transport and a strong local customer base, this new store combines career growth potential with everyday lifestyle convenience. Employment Type: Permanent Part-Time Rostered Hours: 20 per week * Monday: 8:30am–1:30pm * Tuesday: 9:30am–1:30pm * Friday: 9:30am–2:30pm * Saturday: 10:00am–4:30pm ABOUT THE ROLE As our Retail Operations Coordinator, you’ll be the heartbeat of the store’s operations—connecting the team, our customers, and the systems that keep everything moving. From customer service to inventory management, you’ll make an impact every day. Here’s what you’ll be doing: * Delivering friendly, helpful service to customers * Managing Click & Collect orders like a logistics pro * Handling laybys, vendor orders, returns, and credits * Ensuring stock accuracy and resolving discrepancies ️️ * Rolling out compliance tasks, safety audits, and price changes * Working closely with store leadership, suppliers, and support office * Maintaining a safe, tidy, and efficient store environment YOU’LL THRIVE IN THIS ROLE IF YOU: ️ Love structure, organisation, and problem-solving ️ Have strong attention to detail and computer literacy ️ Are great with systems, reports, and spreadsheets ️ Communicate clearly and confidently in a team ️ Are physically capable (lifting up to 15kg, using ladders, moving stock) ️ Are passionate about delivering excellent customer service ️ Want to be part of a values-driven brand with real purpose THE PERKS & BENEFITS * Tailored training and development pathways * Team discounts across our range * Paid parental leave * Free and confidential Employee Assistance Program (EAP) * Competitive salary and a stable part-time roster * A supportive, inclusive team culture where your contributions are valued Recruitment Process 1. Apply Online – Submit your application through our careers portal. 2. Application Review – Our Talent Acquisition team will review your application. 3. Video Interview – If your profile is a match, you’ll be invited to complete a short online video interview. 4. Assessment Centre – Successful applicants will be invited to attend an assessment centre on either 23 or 24 September 2025 (location to be confirmed). 5. Pre-Employment Checks – If successful, we will begin pre-employment checks. 6. Offer & Contract – Once checks are complete and satisfactory, we’ll issue your employment contract. 7. Start Date – Employment to commence 3-4 weeks before (depending on position) the grand opening. 8. Grand Opening – The store officially opens on 20 December 2025 Please Note: * If you have leave planned during the seasonal period (including public holidays), please let us know. If your roster includes a public holiday, you will be required to work on that day. * Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check. * Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.

About the company

At Baby Bunting, we're here every step of the way. From daily strolls and mealtimes, to bedtime stories and play time, our range is built to nurture and love.

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