Legal Administration Officer

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

Ruah Legal Services is a wholly owned subsidiary of Ruah, specialising in the provision of end-to-end legal representation with integrated psycho-social support. Ruah Legal Services trades as the Mental Health Law Centre (MHLC) for the provision of legal services to clients experiencing severe mental illness. Key practice areas include the Mental Health Act, Criminal Law, Care and Protection, and Guardianship and Administration Act matters. Ruah Legal Services also provides legal assistances to victim-survivors of sexual assault through the SALSWA project, and to women experiencing family and domestic violence through Ruah Community Services programs.

About the Role

The Legal Administration Officer provides administrative support to the legal work and practice management of RLS. Core responsibilities include processing incoming and outgoing confidential legal correspondence and court documents, via post, email, fax and webform submission. The Legal Administration Officer also supports the work of the Telephone Advice Line, taking overflow calls on the intake line when volunteers are unavailable to answer, and managing warm referrals from legal and non-legal organisations. The role requires an empathetic non-judgmental attitude to people living with disadvantage and facing mental health challenges.

This is a fixed-term part time role, working 22.5 hours per week, for a 12 month period commencing in July 2025.

What we’re looking for

It is expected that the successful applicant will be able to demonstrate the following:

• Experience working in a legal practice or Certificate IV in Legal Services or equivalent qualification.

• Experience and comfortability in processing confidential legal documents.

• Demonstrated understanding of the importance of accurate data entry and calendar management in legal service provision.

• Strong attention to detail and well-developed organisational skills.

• Experience working with practice management software.

• Advanced skills in Microsoft Office suite.

• Excellent customer services skills including interpersonal, verbal, and written communication skills.

• An empathetic non-judgmental attitude to people living with disadvantage and facing mental health challenges.

• Ability to exercise sound judgement, confidentiality, sensitivity in the performance of duties.

• Ability to work with minimal supervision and use initiative.

• Willingness to be flexible and undertake a range of administrative duties.

• Demonstrated knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture,

Experience using ActionStep is desirable but not essential.

What do we offer?

- A salary aligned with Level 3 of the the SCHADS Award, starting at $76,372.
- An opportunity to work with a passionate and highly skilled team, contributing towards meaningful social justice work.
- 5 weeks annual leavewith annual leave loading of 17.5% per annum pro rata.
- 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
- Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
- Free journey cover assistance.
- Incredibly valuable Salary Packaging (to extend your take home pay) with:
- up to $15,900 core packaging
- plus additional $2,650 in entertainment packaging benefits for travel, accommodation, meals, entertainment, parking and more
- options to use an Everyday Purchase card to make things simple.
- Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more

Required compliance documents:

- National Police Clearance Certificate

How to apply

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Applications will be considered as they are received.If you feel this is the perfect role for you, we encourage you to submit your application as soon as possible as this role will be filled once a suitable applicant is identified.

Closing date for applications: COB Wednesday 23 July 2025.

For more information about the position, please contact Celeste Blackford - Telephone Advice Line Lawyer at celeste.blackford@ruah.org.au.

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