Customer Support Specialist

3 weeks ago

Mount Gambier, Australia The Toro Company Full time

Customer Support Specialist - Irrigation page is loaded## Customer Support Specialist - Irrigationlocations: Adelaide, SAtime type: Full timeposted on: Posted Todayjob requisition id: JR14579**Customer Support Specialist – Irrigation** to join our team in Adelaide. This full-time role is perfect for someone who thrives on building strong relationships and ensuring customers receive the best possible experience.As a key member of our Customer Service team, you’ll be the first point of contact for irrigation customers, handling orders, returns, and enquiries with accuracy and professionalism. You’ll work closely with internal teams and external partners to ensure smooth order processing and outstanding service.### * **Full-time, Monday–Friday** with a market-leading company that values its people.* Extensive **training and development opportunities** to grow your skills and advance your career.* A **collaborative and supportive team environment** where customer satisfaction is the top priority.* Engage with a diverse customer base and contribute to the success of Toro’s irrigation business.### * Provide exceptional customer service via phone and email, including processing orders, returns, and credits.* Manage end-to-end order processing with accuracy and attention to detail.* Maintain high-quality communication with customers and internal teams.* Support the sales team and coordinate with purchasing, warehouse, finance, and marketing.* Handle customer complaints professionally and resolve issues promptly.### * Previous experience in a **customer service role** within a fast-paced environment (experience in irrigation, B2B, or spare parts highly regarded).* Strong communication, organisation, and problem-solving skills.* Proficiency in **Microsoft Office**; SAP and Infor CRM experience desirable.* Ability to work collaboratively and adapt to changing priorities.* A proactive, customer-focused mindset and commitment to delivering exceptional service.### Toro is a leading worldwide provider of innovative solutions for the outdoor environment, including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. At Toro, people and performance are valued equally, ethics are a way of life, and relationships thrive on trust and respect.### Apply via our careers page: https://ttc.wd1.myworkdayjobs.com/AUS1. Early applications are encouraged as shortlisting will commence immediately. **Only shortlisted candidates will be contacted.**
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