Administrative Support Officer

7 days ago

Sydney, Australia Easy Authoring Full time

Overview

Part time Contract till 2nd March 2026 with a possible extension. Attractive hourly rate of $43/hr+ super. 7 hours per day / 21 hours per week, 3 days in office work. Working onsite from Surry Hills.

Primary purpose of the role

You will be providing a range of administrative tasks, including managing the allocation of emails for shared inboxes, updating contact details for customers, service providers and stakeholders, to support the delivery of quality financial management services.

Key accountabilities

- Act as a point of contact performing administration services enquiries from customers and stakeholders to provide a timely and effective information and referral service.
- Providing administration, phone and email management services to a range of internal and external customers in a high-volume working environment and determining the appropriate response or where to refer the enquiry.
- Undertake a range of administrative support services relating to the work of the team, including word processing, data entry, preparing correspondence and meeting papers and minutes, maintaining electronic and file records and support with meetings and events.
- Assist with projects and research.

Essential requirements

- Computer literate with aptitude to learn new applications.
- Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one to one review sessions for calls and emails.
- Must have experience in Microsoft Office suite, record management software and other business systems such as TRIM.

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