Store Manager | Laubman

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Store Manager | Laubman & Pank | Mackay, QLD

Date: Sep 23, 2025

Location: Mackay, AU

Overview

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside licensed brands such as Tiffany & Co, Burberry, and CHANEL while our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

We are inclusive, team-first and value flexibility. We are committed to equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage, and to creating a safe and inclusive environment for all.

See yourself at Laubman & Pank - become part of our family and help us make a real change in people’s lives

We are currently looking for a Store Manager to lead our Mackay team. No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience. At Laubman and Pank, we are passionate about making everyone’s life better through authentic quality care for you and your eyes, as we have done since 1908. Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more

Your responsibilities

- Support, coach, and motivate your team to meet and exceed store targets.
- Cultivate a culture of continuous improvement through coaching and training.
- Manage retail operations, including stock control, store policies and procedures, staff scheduling, and tracking sales team performance.
- Deliver memorable customer service and exceptional product knowledge.
- Create an engaging and positive working environment.
- Recruit, lead, and inspire your team to succeed in store.

About you

- You’re a sales leader with a proven track record of strong achievements within a KPI structure.
- Proven problem-solving ability and excellent relationship-building skills.
- Exceptional time management and organisational skills
- Previous leadership experience, ideally in retail

Benefits and opportunities

- Uncapped, monthly bonus scheme
- Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
- Up to 50% off Oakley eyewear and apparel throughout the year
- Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador
- Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program
- Clear career pathways for your role, with national and global progression opportunities

Note

Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in Laubman & Pank

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