Pre-Sales Solution Architect

What you’ll be doing

The Presales Solution Architect – Managed Services plays a pivotal role in driving business growth by designing and presenting tailored managed services solutions to prospective and existing clients. This role bridges the gap between customer needs and technical capabilities, working closely with sales, delivery, and product teams to craft compelling, scalable, and cost‑effective service offerings.

Accountable for providing subject‑matter expertise to customers, responding to tenders and proposals, and delivering architecture guidance on managed service proposals.

Key Responsibilities

- Develop end‑to‑end managed services solutions across infrastructure, cloud, network, security, and workplace services.

- Translate business requirements into technical solutions aligned with service capabilities and delivery models.

- Ensure solutions are scalable, secure, and aligned with industry best practices.

- Work with sales and account management teams to ensure the timely delivery of pre‑sales activities and outcomes.

- Collaborate with sales teams to understand client needs and position appropriate managed services offerings.

- Lead technical presentations, workshops, and discovery sessions with clients.

- Prepare and deliver compelling proposals, RFP responses, and solution documentation.

- Work with internal teams (delivery, operations, finance, legal) to ensure deliverable solutions are prepared.

- Understand service partner solutions and ensure Atturra has commercial non‑disclosure, pricing, and subcontract arrangements for key partners.

- Manage the NetSuite queue and workload to address potential contention and prioritise solutions requests in line with business and sales objectives.

- Provide ideas for continuous improvement of pre‑sales proposals and technical delivery documentation to keep Atturra documentation aligned with customer expectations and market standards.

What will make you successful in this role?

- Minimum 5 years as a Solutions Architect.

- Minimum 5 years involved with Managed Services.

- Demonstrated experience delivering complex managed service projects and designing solutions that align with organisational objectives.

- Strong analytical skills with the ability to identify technical and process issues and develop appropriate solutions.

- Experience engaging with key customer and business stakeholders at all levels.

- Proven ability to work under pressure, meet deadlines and prioritise workloads.

- Experience in enterprise and midmarket commercial solutions, including federal, state and local government managed services.

- Experience in analysing service‑level agreements, performance frameworks and commercial negotiations.

- High level communication skills and ability to advise on complex ICT issues.

- Experience working with managed service delivery managers, operations managers and service desk leads.

Working Conditions

- Full‑time permanent opportunity.

- Based in Canberra.

- Australian citizen, ideally with security clearance.

Why is this an exciting opportunity?

Atturra is one of the fastest‑growing ASX‑listed advisory and IT solutions companies in Australia, with over 1,100 professionals across Australia, New Zealand, Singapore and Hong Kong. The Managed Services division delivers leading Hybrid IT, Private Cloud and Connectivity services backed by decades of industry experience.

What our people say:

“Atturra has a great working environment and management are very supportive of staff. We celebrate success and have fun while working hard.”

Why you’ll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture where everyone is encouraged to achieve success through collaboration, hard work and dedication.

A strong set of company values

Our culture is reflected by employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do.

Valuable employee benefits

- Career growth via succession planning, internal mobility programs and mentorship opportunities.

- Ongoing investment in professional development through industry certifications.

- Employee benefits, recognition and wellbeing platform.

- Mental health support through our Employee Assistance Program.

- Support for family and caring responsibilities, including paid parental leave.

- Employee referral program with monetary incentives.

Commitment to supporting Australia’s veterans

Atturra is proud to be recognised as a Veteran Friendly Employer by the Department of Veterans Affairs and is committed to supporting the veteran community through improved recruitment, support, retention and leadership opportunities.

Equal Opportunity Employer

Atturra is passionate about addressing the digital skills gap and being an advocate for diversity and inclusion. We welcome applications from all, irrespective of gender, LGBTQI identity, ethnicity, religion, physical ability or age.

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