Housing Support Practitioner

3 days ago

Cairns, Australia Rslqld Full time

Provide high quality support to veterans and their families who are at risk of or experiencing homelessness.

About the opportunity:

RSL Queensland (RSLQ) is a dynamic, not-for-profit organisation delivering innovative programmes and initiatives that support veterans and their families. With Australia’s most successful prize home lottery backing us, we provide life‑changing support services, fund world‑first research, and use state‑of‑the‑art technology to help more veterans in better ways.

Provide comprehensive, evidence‑based, and person‑centred support to veterans and families facing housing challenges. Utilizing your expertise in trauma‑informed and strengths‑based case management, you will empower clients to overcome barriers to securing and maintaining safe, stable, and sustainable housing. You will guide clients through the complexities of the rental market, and assist them in accessing public, social and community housing options where eligible, fostering resilience and housing security.

Key responsibilities include:

- Planning and providing safe, compassionate, integrated and holistic homelessness support.

- Fostering active veteran and/or family engagement in the identification, development and implementation of individualised housing goals.

- Case management.

- Assisting with applications for social and community housing, private rental applications and tenancy sustainment strategies and support.

Qualifications and experience you’ll need:

- Completed undergraduate degree in Human Services, Social Sciences, Health Sciences (or equivalent).

- Eligibility for registration under a well‑known and established governing body (e.g. AHPRA, AASW) is essential.

Experience working in housing and homelessness services, with a strong understanding of relevant policies, support frameworks and community resources will make your application competitive. We also invite applications from recent graduates. Your understanding of the ADF environment and its unique sensitivities is also highly regarded.

Why work at RSL Queensland

Open, flexible, supportive, empowering – these are some of the things our team loves most about RSL Queensland.

What else makes us great:

- Option to salary package up to $15,900 per year on living expenses, and claim further tax‑saving benefits on top.

- Extensive training and development opportunities.

- Benefits Hub that includes lifestyle discounts.

For a confidential conversation, contact Moira McGarva, Talent Acquisition Business Partner at moira.mcgarva@rslqld.org.

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