Case Manager

**Transform lives, every single day**We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further.As a **Case Manager – Out of Home Care (OOHC)**, you’ll play a critical role in supporting clients with complex needs through advocacy, referral pathways, and financial literacy education. You’ll be welcomed into a compassionate, respectful and purpose-driven community where we don’t just talk about values – we live them.**Your opportunity**You will provide case management services (across Tamworth and Armidale) that ensure client wellbeing and positive outcomes, while working collaboratively with carers and stakeholders. You’ll coordinate case plans, monitor progress, and maintain compliance with OOHC standards and legislation. This is a maximum-term part-time position working 6-hour shifts 3 days a week. The maximum term contract ends in June 2027.With integrity and resilience, you will:* Deliver case management services including assessment, planning and intervention to support client safety and wellbeing* Facilitate client visits, monitor quality interactions, and produce professional reports* Recruit, assess, review and train carers to maintain required standards aligned with client case plans* Maintain accurate and up-to-date client records in accordance with OOHC and agency requirements* Engage stakeholders through positive relationships and clear communication of roles and responsibilities* Monitor risks and progress towards agreed case plan goals with achievable outcomes* Contribute to continuous improvement by assisting with policies, procedures and work practices* Ensure compliance with funding body requirements, organisational policies, and evidence-based strategies* Promote cultural awareness and respect, including consideration for Aboriginal and Torres Strait Islander peoples* Participate in professional development, training, and safety initiatives**What you’ll bring**You are a compassionate professional who thrives on making a difference in people’s lives. You bring strong casework skills, excellent communication, and a collaborative approach.You will also need:* Relevant tertiary qualification in **Social Work, Psychology, or Welfare/Community Services*** Current **NSW Driver’s Licence and WWCC*** Understanding of **OOHC issues and relevant legislation*** Demonstrated skills in **assessment, counselling, and casework*** Previous experience in a similar role* Excellent written and verbal communication skills* Strong analytical ability to apply legislation and policy to practice* Intermediate computer skills, including MS OfficeWe provide meaningful opportunities and choice – for the individuals and communities we support, and for the dedicated people who make it happen.At Anglicare, you’ll enjoy the security and support of a well-established organisation, while being empowered to shape a rewarding career.**Benefits include:*** Flexible work options to support work–life balance* Salary packaging – up to $15,900 tax-free income, plus $2,650 for meals and entertainment* Ongoing professional development and leadership training* Discounts at over 400 retailers and access to Fitness Passport* Employee Assistance Program for you and your familyAnglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.Application Close Date: December 01, 2025# **Your rewards and benefits**We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally.Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life.We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.**Employee Referral Program**Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.
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