Sr Product Service Engineer

Career Area: Communications

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What You Will Do

- Streamline communication workflows to boost efficiency and ensure consistent messaging

- Track and analyze metrics to measure impact and guide improvements

- Design graphics and videos to drive engagement in campaigns

- Create and manage content across employee platforms, aligning with brand voice

- Develop and share key updates through written messages, presentations, and other materials

- Continuously enhance communication tools and practices for process excellence

- Partner with HR, EHS, and business leaders to communicate strategies that grow leadership, foster inclusion, and deepen business understanding

- Work with the communications team to deliver compelling stories through written, visual, and verbal channels

What You Have

- Education/Experience: Bachelor’s degree in communications, Journalism, Marketing or 5+ years of equivalent experience in corporate communications

- Internal Communications: Experience managing internal communication tools and channels, producing and distributing content such as newsletters, campaigns and change communications

- Planning and Organizing: Strong organizational skills with the ability to plan, prioritize and execute multiple projects independently and with urgency; skilled at simplifying complex ideas, anticipating stakeholder needs and adjusting messaging to drive clarity and alignment

- Communicating for Impact: Knowledge of concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations

- Multimedia Technologies: Knowledge of multimedia publishing technologies and procedures; ability to use installed audio, visual and animation software tools to produce multimedia publications.

- Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.

Successful Candidates Will Also Have

- Demonstrated experience in creating visually compelling graphics and presentation materials

- Experience translating complex business concepts and data into clear, compelling narratives

- Background in engaging, advising, and collaborating with senior leaders and stakeholders

- Ability to analyze data, derive insights, and translate findings into actionable recommendations

Additional Info

- The primary location for this position is Houston, TX

- Domestic relocation assistance is available for those who qualify

- Sponsorship is not available

- International and Domestic travel up to 5%

Summary Pay Range

$95,640.00 - $143,520.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

- Medical, dental, and vision benefits*

- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

- 401(k) savings plans*

- Health Savings Account (HSA)*

- Flexible Spending Accounts (FSAs)*

- Health Lifestyle Programs*

- Employee Assistance Program*

- Voluntary Benefits and Employee Discounts*

- Career Development*

- Incentive bonus*

- Disability benefits

- Life Insurance

- Parental leave

- Adoption benefits

- Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates

December 4, 2025 - December 12, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

#J-18808-Ljbffr