Assistant Food

Overview

Assistant Food & Beverage Manager – luxury hotel in London

We are seeking a dedicated and experienced Assistant Food & Beverage Manager to join our prestigious London hotel. In this leadership role, you will support the Food & Beverage Operations Manager in overseeing all food and beverage operations, ensuring exceptional guest experiences across fine dining, breakfast, afternoon tea, bar service, room service, private dining, and events.

Location: Victoria, London

Working pattern: full time / 5 days on 2 days off

Base Salary: £35,000 per year + service charge

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Rubens at the Palace Hotel, part of the Red Carnation Hotels, is a stunning five-star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.

Responsibilities

- Support the daily management of the front-of-house Food & Beverage team, collaborating with the Bar Manager, Restaurant Manager, and Events Manager.
- Assist with departmental payroll, scheduling, and management of holidays and sickness in accordance with hotel budgets.
- Contribute to the training, development, and motivation of all team members, conducting regular one-to-one reviews and ensuring continuous improvement.
- Support the commercial success of the department monitoring performance, implementing promotions, and assisting with pricing and marketing strategies alongside the Central Marketing team.
- Help to achieve targeted beverage GP% and support the culinary team in maintaining food cost standards.
- Ensure consistent delivery of Forbes 5-star service standards are followed.
- Work closely with the Events Manager to deliver exceptional experiences across weddings, private dining, meetings, and VIP occasions.
- Maintain operational standards across all areas, including minibars, in-room amenities, and beverage service.

Qualifications

- Previous experience in a supervisory or assistant management role within a luxury hotel or fine-dining environment.
- A hands-on leader with excellent operational awareness and a passion for creating memorable guest experiences.
- Strong understanding of food and beverage financials, cost control, and budget management.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a diverse team.
- A genuine enthusiasm for food, beverage, and hospitality excellence.
- The ability to work effectively under pressure while maintaining poise, professionalism, and attention to detail.

What's in it for you?

- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

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