Service Technician

3 days ago

Tamworth Regional Council, Australia Marlowe Environmental Services Full time

Responsibilities

- To attend client sites to ensure correct utilisation of our chemistry and plant equipment to best meet our clients discharge consent limits, or wastewater management needs.
- To assist in the assembly of equipment and plant for use within clients or our own sites, and the fitting and installation of same.
- To actively promote sales of chemicals, parts and servicing work to new and existing clients
- To service our clients equipment to a high standard based on a service plan.
- To maintain rental units and provide condition reports post hire.

Key Responsibilities-

- To learn new skills and methods to be able to give best advice and assistance to clients.
- To be professional and uphold company standards.
- To comply with site rules when on client sites, and Permit to Work rules.
- To work with the Service Delivery Manager to ensure all work is invoiced or reported to the client.
- Provide relevant Site Visit Reports after every customer contact to be able to track required follow up works and SLA requirements.
- To be available for special projects or other works in locations around the UK, including overnight stays.
- To be as efficient with route planning to reduce mileage as much as possible.
- To take ownership of equipment and maintain to the highest standard.

- Experienced technician with good standards and practices in operation and implementation.
- Good problem solving skills, and a logical approach to fault finding.
- A confident approach with customers and suppliers during contact.
- Be willing to prioritise customer needs.
- Flexible approach to working hours and days based on the needs of the business.
- Organised with reports and paperwork to give good paper-trails for ISO and BSI .

- 23 days of annual leave plus bank holidays – increasing to 25 with length of service.

- 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.

- Life Insurance offered after 6-month service
- Enhanced Sickness, Bereavement, Maternity and Paternity pay.
- Employee Assistance Programme for all personal concerns, finance, home etc
- Up to 5 paid counselling sessions.
- Pension salary sacrifice scheme resulting in National Insurance savings.
- Annual pay reviews
- Accredited mental health first aiders available for confidential help and support.
- Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more
- Free Mortgage Advice
- Length of Service awards at key milestones starting at 5 years.
- Lots of progression and development opportunities.
- Van
- Fuel Card
- Phone

- Laptop

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