Swatch Assistant Manager | Perth

2 weeks ago


Perth, Australia The SWATCH Group Full time

The Role & Responsibilities

- Lead, motivate, and inspire employees to achieve sales targets
- Support in overseeing day-to-day operations ensuring the store is operating smoothly
- Coach employees on KPI’s on a weekly basis
- As required, assist the Store Manager with reporting
- Support interviews, training and on-boarding of new employees
- Monitor employee selling skills and identify any opportunities for improvement
- Uphold all company and brand policies and procedures
- Ensure the visual merchandising guidelines are adhered to
- Assist with inventory management and stock procedures
- Handle escalated customer complaints
- Uphold the highest level of professionalism and customer service

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