swatch assistant manager
2 weeks ago
ABOUT SWATCH
Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.
Last year's Omega x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting senior marketing role in a fast-paced environment with a brand that is white hot and burning with momentum – so if you love a challenge and want to take your career to the next level, this may be the role for you
THE ROLE & RESPONSIBILITIES
- Lead, motivate, and inspire employees to achieve sales targets
- Support in overseeing day-to-day operations ensuring the store is operating smoothly
- Coach employees on KPI's on a weekly basis
- As required, assist the Store Manager with reporting
- Support interviews, training and on-boarding of new employees
- Monitor employee selling skills and identify any opportunities for improvement
- Uphold all company and brand policies and procedures
- Ensure the visual merchandising guidelines are adhered to
- Assist with inventory management and stock procedures
- Handle escalated customer complaints
- Uphold the highest level of professionalism and customer service
SKILLS & EXPERIENCE
- Previous experience in an Assistant Manager/supervisory role within a retail environment
- Strong sales skills and ability to motivate others to achieve targets
- Developed customer service skills
- Organised and efficient time management
- Excellent oral and written communication
- Computer literacy skills (Word, Excel, PowerPoint)
- Enthusiastic, self-motivated and ready to lead by example
HOW TO APPLY
Job location
Shop 4, 140 William Street, Murray Street Mall
6000 Perth (Western Australia)
Australia
Company address
The Swatch Group (Australia) PTY. LTD.
40 River Boulevard
Level 3
Richmond, Victoria 3121
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