▷ (Urgent Search) Service and Inventory Coordinator

4 weeks ago

Melbourne, Australia Sirius People Full time

Overview

Service and Inventory Coordinator (BH-64019) – Location Clyde, Australia. Sector: Logistics Distribution & Supply Chain. Salary: $89,600.00 per annum.

Service Inventory Admin Coordinator | Location: Clyde North | Hours: Monday to Friday, 8:00 AM – 4:00 PM | Employment Type: Permanent, Full-Time | Salary: $70,000 – $80,000 + Superannuation | Start Date: ASAP

About the Company

Join a global leader in intelligent loss prevention and asset management solutions for the retail industry. This well-established company is undergoing rapid growth through the integration of cutting-edge technologies including AI-driven facial matching and a new CRM platform. With a presence across Australia and international markets, the business is scaling fast and looking for passionate, reliable individuals to join their expanding team.

About the Role

We are seeking a Service Inventory Admin Coordinator to support the field service and technical departments. This is a dynamic, hands-on role that blends administration, inventory management, scheduling, and quoting. You’ll be a key point of coordination between internal teams and technicians, ensuring smooth operational delivery and timely customer support.

You’ll work closely with the Technical Services Manager and report to a senior leader with extensive industry experience. The role offers growth potential and the opportunity to develop niche skills in a highly specialized sector.

Key Responsibilities

- Manage stock control, inventory processing, and dispatch tasks
- Quote preparation, customer service support, and processing re-orders
- Job scheduling and technician coordination
- Process contractor invoices and maintain job records from initiation to completion
- Use and help maintain company systems including Dynamics 365 (CRM and service modules)
- Prepare and dispatch hardware orders; full responsibility from quoting to logistics
- Support broader admin tasks related to service delivery and client communication
- Coordinate with a team of 15+ including technicians, sales, and project staff
- Provide occasional backup support for other departments as needed

About You

- Strong administration and coordination skills
- Experience with stock/inventory control and quoting
- Proficient with Microsoft Dynamics 365 (or similar ERP/CRM systems)
- Highly organized with the ability to prioritize and manage multiple tasks
- Clear communicator with a solutions-focused mindset
- Comfortable working independently and as part of a collaborative team

Bonus Points For

- Previous experience in technical service coordination, telco, retail operations, or hardware/asset logistics
- Familiarity with ERP systems such as Navision (Nav) or Dynamics 365
- Prior involvement in software transitions or onboarding

Perks & Benefits

- Competitive salary with annual performance-based bonus program
- Superannuation and all entitlements in line with local legislation
- Supportive, tight-knit team culture with a focus on collaboration
- Company laptop and tools provided
- Potential to grow and expand your career across regions including New Zealand and Asia
- Team BBQs, casual events, and a welcoming workplace culture
- Hybrid/work-from-home potential post-training

Interested?

If you’re an experienced coordinator with a talent for logistics and admin—and want to be part of a forward-thinking team innovating the retail tech space—we’d love to hear from you. Submit your resume and a brief cover letter outlining your relevant experience and availability.

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