Social Support Worker – Parental Backfill

1 week ago

Darwin, Australia Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation Full time

Position Title: Social Support Worker – Parental Backfill
Location: Panuku (Darwin)
Reporting to: Social Support Coordinator/Panuku Manager

POSITION SUMMARY

WDNWPT Aboriginal Corporation EA 2022 – Community Services Workers Level 2 – part-time, 26.6 hours per week. The Social Support Worker acts as a malpa (helper) for dialysis patients and their families through three core functions:

KEY RESPONSIBILITIES

- Act as a Social Support Worker for dialysis patients and their families.
- Provide practical support for clients with complex needs as directed by the Social Support Coordinator.
- Work collaboratively with the Social Support, Elder Care, and Clinical Services teams.
- Assist clients with:

- Personal shopping and banking.

- Attending appointments and meetings (medical, housing, Centrelink, legal).

- Visiting family members and participating in social and cultural activities.

- Prepare and cook meals for social activities.
- Organise and participate in WDNWPT-approved social activities.
- Facilitate personal grooming and care.
- Transport clients to various activities or appointments.
- Support clients in advocating for their health, housing, financial, family, and cultural needs.
- Help clients access and negotiate the service sector.
- Work alongside the Clinical Coordinator to support primary health care needs.
- Perform other relevant duties within the scope of training and capacity.

ABOUT YOU

- Flexible, collaborative, and solutions-focused support worker with strong stakeholder engagement skills and a passion for health equity.
- Experienced in working independently across complex, remote and cross-cultural environments with empathy, cultural sensitivity and professionalism.
- Committed to improving outcomes for Aboriginal communities by providing practical, respectful, and person-centred care.
- Adept at building trusted relationships, navigating service systems, and supporting clients to advocate for their health, social, and cultural needs.

SELECTION CRITERIA

- Skills and/or experience in Social Support Services.
- Open driver’s licence and willingness to travel to remote communities.
- Current National Criminal History Check (within 6 months).
- Up-to-date COVID-19 vaccinations (2 doses plus booster).
- Willingness to obtain Food Safety Certificate, First Aid and CPR if not already held.

Desirable

- Ability to facilitate group activities or cultural programmes that promote social connection and wellbeing.
- Basic knowledge of food handling and nutrition, especially for clients with chronic health conditions.
- Commitment to ongoing professional development and a willingness to attend training relevant to the role and community needs.

WHAT WE OFFER

- Attractive salary with 11.5% super + generous salary packaging options
- 6 weeks annual leave plus 17.5% leave loading
- Other generous leave entitlements
- We offer relocation assistant to support your move to this beautiful part of Australia

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