Manager, Private Health Insurance Supervision

Overview

You will lead and manage a team of Private Health Insurance supervisors, who are accountable for delivering on supervisory strategies and action plans. The role is a member of the LPHIS Manager team and will report into a Senior Manager in the Life Private Health Insurance and Superannuation Division (LPHIS).

The team

The LPHIS Division performs prudential supervision and risk assess a defined group of regulated entities to achieve APRA’s purpose of ensuring a stable, competitive and efficient financial system. The division comprises supervisory teams and specialist teams that operate across the country.

Key responsibilities

- Managing and developing a team to supervise effectively and deliver strengthened prudential outcomes for the PHI industry;
- Modelling inclusive leadership behaviours and instilling an open culture within the team, where divergent views are shared and respected;
- Developing and guiding your team in identifying critical institutional and mitigating prudential issues before they manifest;
- Maintaining up to date and relevant knowledge of industry issues that may impact supervised entities;
- Adapting the style and approach of supervision depending on the organisation’s type, size, complexity, functions and risk and be flexible to deal with the different outcomes which may arise;
- Coaching your team in assessing the quality of the supervised financial institution’s management, strategies, practices and systems;
- Matching team resources against identified division wide supervision priorities, given the large range of organisation types and business activities;
- Collaborate effectively with inter-state colleagues across the division; and
- Working with the LPHIS Leadership Team and Manager cohort to deliver on APRA priorities.

About you

- Team management and leadership experience is preferred;
- Knowledge or strong interest in private health industry trends and ecosystem;
- Strong technical knowledge of relevant legislation or a commitment to learn;
- Well-developed communication, negotiation, and interpersonal skills;
- Good judgement skills to identify, best practice and situations to identify actual or potential problems in supervised financial institutions;
- Ability to confidently engage with senior executives in supervised financial institutions to foster and achieve prudent practice;
- Excellent organisational, self and priority management skills. Openness to learning and adapting in a dynamic environment; and
- Supportive and inclusive individual.

To work with us, you need to be an Australian citizen with eligibility to gain a Baseline Security clearance.

About APRA

The Australian Prudential Regulation Authority (APRA) places you at the heart of Australia’s financial services industry. APRA serves the Australian community by helping ensure financial institutions deliver on the financial commitments they make, within a stable, efficient and competitive financial system.

At APRA we’re committed to providing an inclusive workplace where everyone belongs, feels valued and respected. We aspire to attract and foster diversity of background, thought, and experience, recognising that a broad range of perspectives, approaches and ideas makes us stronger, and better enables us to meet our obligation to protect the financial wellbeing of the Australian community. When applying, please inform us of any adjustments you may need during the interview process.

The Australian Prudential Regulation Authority (APRA) is the prudential regulator of the financial services industry. It oversees banks, credit unions, building societies, general insurance and reinsurance companies, life insurance, private health insurers, friendly societies, and most members of the superannuation industry. APRA currently supervises institutions holding $6 trillion in assets for Australian depositors, policyholders and superannuation fund members.

APRA invests in contemporary technologies to enable our employees to achieve work life balance, via flexible working practices. We are dedicated to cultivating a diverse and inclusive workplace that fosters collaboration and continuous improvement.

APRA provides ongoing studies support, structured training programs and excellent career progression opportunities all within a highly professional environment.

APRA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability status.

To apply, please visit our Careers Page at www.apra.gov.au. For further information or assistance, please email talent@apra.gov.au. Please do not apply to this email address.

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