Oral Health Customer Service Officer
2 weeks ago
Department of Health
Community, Mental Health & Wellbeing
CMHW - Tasmanian Health Services
Applications must be submitted by Sunday 27 April, 2025 11:55 PM AEST
Award/Classification:
Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2
Employment type:
Casual, Full Time, Part Time
Region:
North West
Location:
Exciting opportunity for an Oral Health Customer Service Officer to join the Department of Health
The Team:
At Oral Health Services Tasmania, you will work across a multi-disciplinary work environment. Our team is progressive and always striving for best practice and outcome for our patients. We will look after you from the very beginning, ensure you are fully inducted and welcomed into our team and into our culture.
The Role:
Provide an efficient and effective reception service to all clients and centre-based staff as well as administrative and clerical support to OHST staff and external service providers. Liaise and assist in the coordination of the day-to-day functions of the Dental Centre and community clinics. Provide a clerical support service in relation to the administrative functions associated with primary patient care.
You will need:
- Well-developed communication and interpersonal skills, with the ability to liaise with all disciplines of professional staff.
- Ability to be flexible and work effectively as part of a team in a busy, demanding work environment, together with well-developed time management skills and the ability to prioritise work.
- Demonstrated ability to work with difficult and demanding clients, including a high level of adaptability and flexibility.
Details of appointment:
Multiple permanent, full time and part time, day worker positions, working up to 76 hours per fortnight, commencing as soon as possible. Part Time working 45.36 hours per fortnight. Mondays, Thursday and Fridays each week. Casual hours as and when required. *notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $66,049 to $70,993 pro rata per annum + our Employer 11.5% superannuation contribution is on top of this amount.
Salary Packaging:
You'll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates:
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here.
Applicants should note the following criteria are desirable:
- Previous experience working in a clinical dental environment.
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required. Please include in your application which position you are applying for (Full Time, Part Time or Casual).
*applications from agencies will not be accepted for this role.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
- Review the Statement of Duties and consider if you meet the requirements.
- Speak to the Contact Officer if you have any questions.
- Submit your application including any additional documents as specified in each individual job vacancy notice.
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