Travel Officer

3 weeks ago


Canberra, ACT, Australia Kirra Services Full time
The Travel Officer responsibilities will include:

- Provide travel policy advice and technical expertise based on Whole of Australian Government (WoAG) and department policies and legislation on domestic travel, international travel, and travel acquittals.
- Provide high level advice from the Travel Policy and the Travel Regulation manual to travellers.
- Preparation of travel data for monthly reports and other ad hoc reports as requested.
- Develop and regularly review work instructions for travel processes and procedures.
- Actively review and update the travel intranet pages and prepare business bulletins to advise of any changes to the department.
- Effectively communicate with internal and external stakeholders.
- Respond to travel queries via the shared inbox and helpdesk phone.
- Assist Team leader and Assistant director in the preparation of quarterly Briefs and Questions on Notice.
- Contribute to business planning and business improvements.
- Assist with ad hoc projects and tasks as required.
- Assist the Concur and Credit Card Team with administrative tasks as required.
- General administration on internal and external systems such as Concur, CTM, TechOne and Travel Pack.

Knowledge and Experience

- Have a good understanding of the Whole of Government Travel Service Arrangements.
- Experience in using expense management and finance management system such as Concur and TechOne.
- Experience in travel management system such as CTM, Visalink and Travel Pack.
- Experience in MS Word, Excel and data analysis

Skills and Capabilities

- Strong administrative and organisational skills
- Strong written and verbal communication skills
- Ability to build and maintain relationships with key internal and external stakeholders
- Ability to work independently or under limited guidance and respond effectively to change
- Ability to be innovative and bring new ideas into existing working practices
- Ability to manage work priorities and meet deadlines
- Ability to take initiative and think proactively

Kirra Services is a Supply Nation Certified ICT Service Provider. Specialising in Hardware and Software procurement for Government, Corporate and Education. Services include cyber, consulting, recruitment, and project management.

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