Medical Imaging Receptionist

2 weeks ago

Wagga Wagga City Council, Australia Imaging Associates Full time

Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.

Our Wagga Wagga clinic was established in 2014 as an independent, state-of-the-art imaging practice, located within the Wagga Wagga Specialist Medical Centre. In 2023 we opened our second clinic, and we are on the hunt for a patient-focused Receptionist to join the growing team

As the first point of contact, you’ll take great pride in the care and compassion you show to patients, along with the quality of the work you do. By drawing on your professionalism and friendly nature, you’ll put patients at ease, guiding them through their visit to the practice while contributing to the smooth operation of the practice.

Key responsibilities include:

- Welcoming patients and providing them with information about their appointment
- Managing calls and patient bookings
- Responding to enquiries from patients and referrers
- Managing patient invoicing and receipting

What are we looking for?

To thrive in this role, you will have:

- Exceptional customer service skills and communication skills
- Experience working autonomously and part of a team
- Strong attention to detail and commitment to quality outcomes
- Confidence with technology and the ability to learn new systems
- Availability to work across a 5-day rotating roster that covers the operational hours of 7:30am to 7pm (Mon to Thu), 7:30am to 5pm (Fri) and 8am to 12pm (Sat)
- Experience in a medical administration role and/or exposure to Medicare services will be well regarded

What do we offer?

- Join a progressive and growing practice
- Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care
- Genuine focus on supporting you to grow and develop your career
- Tailored induction program

Want to find out more?

If you are looking for the next step in your career, we’d love to hear from you - please submit your CV and covering letter.

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