ICT Support Engineer – ACS Certified

3 weeks ago

Melbourne, Australia Mallacoota District Health Full time

Join Our Team at Mallacoota District Health and Support Service

Empowering Community Care Through Innovation in Digital Technology

Work Type: Full Time / Part Time (negotiable)
Industry: Community Services & Development – Aged & Disability Support
Location: Mallacoota, Victoria, Australia

We are seeking askilled and proactive ICT Administratorto join our team in beautiful Regional Mallacoota, Victoria. This is aunique opportunityto apply your technical expertise in a role that supports our community care operations and enhances service coordination in a dynamic, digitally evolving environment.

About the Role

As our ICT Administrator, you will play akey rolein ensuring the smooth operation of our ICT systems. You’ll support service coordination functions and enable efficient digital workflows across homecare, nursing, and administrative services.

Key Responsibilities

- - - - Manage and support digital tools used in rostering, scheduling, and service delivery

- Provide responsive ICT support and resolve technical issues for staff

- Digitise and maintain service forms, records, and dashboards

- Collaborate with service coordinators to streamline and improve digital processes

- Train staff in the use of relevant ICT systems and tools

- Ensure data integrity, privacy, and backups in line with organisational policies

- Support the implementation of ICT projects and drive continuous improvement initiatives

What We Are Looking For

- - - - Masters or Bachelor’s degree inInformation Technologyor related qualification

- Strong skills inHealth CareICT systems administrationand end-user support

- Excellentproblem-solving, attention to detail, and analytical skills

- Clear and effectivecommunication and collaboration abilities

- Experience withdigital rostering systems or CRMs(desirable)

- Understanding ofdata protectionand privacy within healthcare settings

- Skills in Cybersecurity and

- Training on Digital Safety for vulnerable client and other end users

- Ability toprioritise tasksand work autonomously in a fast-paced environment

- Previous experience incommunity health or aged care(highly recommended)

What We Offer

- - - - Remote Regional ICTExperience

- Asupportive and innovativeenvironment

- Professional developmentopportunities in ICT and healthcare systems

- Flexible work arrangementsto suit your lifestyle

- The chance to enjoy arewarding careerin a stunning coastal community

About Us

AtMallacoota District Health and Support Service (MDHSS), we are passionate about deliveringhigh-quality, person-centred carethat allows people to live safely and independently in their homes. We are embracingdigital innovationto better support our teams and enhance client services across the region.

How to Apply

Submit your resume and cover letter detailing your suitability for the role to: feedback@mdhss.org.au

For inquiries, please contact:
(03) 5158 0243

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