Student Support Officer

7 days ago

Wagga Wagga City Council, Australia Advanced Personnel Management Full time

You are applying for the position of Student Support Officer for Sureway. Please fill in your details below to submit an application for this position.

This position is located in: Head Office.

Support learners and colleagues through administration work. Assist with monitoring client progress, contacting clients to follow up, and managing the database.

Multi-task to effectively juggle the demands of clients. Provide exceptional customer service to support them in the completion of their learning.

Sureway is a large organisation with major contracts that maintains strong connection to our values. Contribute to Sureway’s Purpose: Changing lives, building stronger communities.

Duties

- Effectively manage information, data and knowledge using structured systems and processes
- Support and guide clients in enrolment and pre-enrolment activities
- Assist with service delivery, events and projects
- Assist direct service staff with administrative procedures
- Assist colleagues with processing and validating certificates, statements of attainment and verifying and recording results

At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally.

Benefits

- We pay above award rates – because your time and talent are worth more.
- Birthday leave – celebrate your special day with a paid day off every year.
- Additional leave – enjoy an extra week off each year after 3 years of service.
- Ongoing learning and development – access programs & study assistance to grow your skills and career.
- Recognition that means something – be celebrated through monthly awards and our annual team awards program.

Sureway lead the industries in Workforce Australia Employment Services, services to those with disability, and training and health supports. Sureway deliver innovative programs to job seekers, employers and learners across NSW, VIC, ACT, QLD, WA and SA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individualswith disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds.

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