Technical Sales Representative

Technical Sales Representative - NSW (Coal) page is loaded

Technical Sales Representative - NSW (Coal)

Apply remote type Hybrid locations Australia, NSW, Newcastle (Heatherbrae) time type Full time posted on Posted 4 Days Ago time left to apply End Date: September 7, 2025 (25 days left to apply) job requisition id R0076288

Technical Sales Representative – NSW (Coal)

About Us:

Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a strong market position. We are committed to ongoing development of new technologies aimed at improving project safety and efficiency.

We also provide galvanising and other related services to the mining, civil, marine, commercial, and industrial industries.

Why Sandvik?

Inclusive Culture: We are committed to creating a diverse and inclusive workplace where everyone feels valued.

Professional Growth: We offer continuous professional development opportunities and support. Grow within an expanding and ethical global organisation as you integrate into our Sandvik family.

Work-Life Balance: We provide gender-neutral paid parental leave to support our employees and their families and offer flexible working options.

Employee Wellbeing: Benefit from discounted private health insurance and other perks with leading providers. Access our employer-funded Employee Assistance Program (EAP) for you and your immediate family, and an optional Fitness Passport for you and your family.

About the Role

The Technical Sales Representative – NSW (Coal) plays a key role in supporting and growing customer relationships across the New South Wales coal mining sector. This role is primarily focused on customer account management, delivering solutions that add value to our customers' operations and drive the growth of Sandvik's ground support business.

Reporting to the NSW Sales Manager from our head office in Heatherbrae, this role offers flexibility, including remote work options, for the right NSW-based candidate. It is a field-based position with regular travel to mine sites in the NSW coal region, including underground operational requirements.

Key Responsibilities

- Manage and grow existing customer accounts in the NSW coal sector, with a strong focus on building long-term partnerships.
- Provide technical sales support and product recommendations related to underground strata reinforcement and support systems.
- Work collaboratively with clients to understand operational challenges and propose tailored solutions using our product range.
- Implement regional and customer-specific sales strategies to achieve business targets.
- Monitor and report on product performance, ensuring ongoing customer satisfaction and identifying areas for improvement.
- Identify and pursue opportunities for product development or innovation in response to customer needs.
- Support the Regional Sales Manager in preparing and executing regional sales and cost budgets.
- Maintain detailed records of customer interactions, including site visit reports and key action items.
- Regular domestic travel within the allocated territory and work underground as necessary to fulfil role requirements.
- Perform regular underground audits and testing to guarantee customer satisfaction and discover opportunities for product and service improvements.

About You

You have significant underground mining experience, ideally within the coal sector. A solid understanding of ground support materials and installation practices is highly desirable. You possess a strong customer focus and have demonstrated experience in key account management, preferably within the mining or industrial sectors.

You are a self-motivated professional with a proven ability to develop customer relationships, identify opportunities for growth, and influence technical decision-making. You are comfortable working both independently and as part of a broader team and are capable of meeting the physical and compliance requirements of mine site access, including medicals and site inductions.

A trade or tertiary qualification in a mining or engineering-related discipline will be well regarded.

Apply Now

Sandvik is proud to be an EEO employer and a Work180 Endorsed Employer for Women. We are committed to hiring the best person for the role and fostering a diverse and inclusive culture. If you are ready to join a dynamic team and make a difference, apply now

Your career at Sandvik

DSI Underground has officially rebranded as Sandvik, solidifying a unification of the industry's leading full-service, end-to-end provider of equipment and consumables to underground mining and tunneling.

Sandvik announced in December 2020 that it would acquire DSI Underground, and the acquisition was completed in July 2021.

Our mission stays the same: We keep people safe.

By delivering innovative and reliable ground support solutions, we remain dedicated to the highest standards of quality and innovation.

As part of the Sandvik Group, employees benefit from being part of a global leader in the industry, with opportunities for growth and collaboration across international teams. This rebranding also strengthens our ability to deliver innovative technologies and expands our global reach, while maintaining a strong commitment to safety, quality, and customer focus.

Why Sandvik

When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to make the shift and advance the world through engineering.

A culture enabling important shifts.
Some of the reasons why you should become one of us:

Sandvik Mining is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability- driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2023, sales were approximately 66 billion SEK with about 17,000 employees.

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