Digital Communications Officer

Public Sector CSA Agreement 2024 - Level 4 - $95,782 - $100,526

This position is a fixed term full‑time opportunity commencing 1 December 2025 for a period of 12 months with the possibility of extensions and/or permanency.

This selection process may be used to fill other similar at level vacancies that arise within twelve (12) months. Applicants deemed suitable but not recommended may be considered for those roles.

About Us

As Western Australia’s leading hazard management agency, DFES performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.

By empowering our people, we create a diverse and capable organisation where we are united and supportive allowing us to work better together. It’s crucial that as a collective, our employees, volunteers and the general public have all the tools they need to safely and effectively manage emergency events.

To learn more about the Department and what we have to offer, please visit our website here or follow us on LinkedIn here.

About the Role

The Digital Communications Officer is responsible for social media planning and content across the Department's social media accounts. This includes liaising with others across the organisation to develop new content and social media campaigns, as well as crisis communications. The role is also responsible for comment moderation, analysing and reporting on social media analytics, and participating in a social media on‑call roster.

Leadership Behaviours are applicable to this role, and you are expected to demonstrate the relevant behaviours aligned to the context of Personal Leadership. Additional details on expected behaviours are attached.

Employment Conditions and Additional Information

DFES is an emergency services organisation and all employees may be required to work or travel outside of normal business hours to assist with emergencies and additional allowances may apply.

In this position, you must have capacity to work outside standard business hours in order to participate on the social media on‑call roster and/or emergency public information roster.

How to Apply

All applications must be submitted online, simply click 'Apply for Job' located at either the top or bottom of this screen and follow the instructions.

To apply for this position, please submit the following:

- A maximum two (2) page statement addressing essential criteria One (1), Two (2) and Five (5) contained in the attached job description form and in the context of the position responsibilities.
- A current comprehensive CV that clearly demonstrates your relevant competencies and experiences, including the names of two referees who can attest to your suitability to this role.

To assist with your application and provide you with more detail about the application process, please click on the attached Applicant Information Pack.

Please do not send your application to Ros Mulcahy or seek their assistance with lodging your application.

Eligibility To Apply

You must be an Australian Citizen or hold permanent residency to be considered for permanent appointments or hold a working visa covering the term of the contract (proof must be provided with your application) to be eligible for this position.

National Police Certificate

A condition of employment for new employees of DFES is that a current National Police Certificate (less than 3 months old) is provided prior to commencement.

Choice of Super

The Fire and Emergency Services (Superannuation Fund) Regulations 1986 prevents DFES from offering choice of super for permanent appointments. Those appointed permanently, only have the following two options:

- Remain with your existing GESB Superannuation account.
- Join the Fire and Emergency Services Superannuation Fund (Click here for more information).

Benefits of Working With DFES

- Free 24/7 access to an on‑site gym.
- Opportunities to assist during statewide emergency incidents.
- Great work/life balance through flexible working and leave arrangements.
- Long service leave after 7 years.
- Paid parental leave and other attractive leave options.
- Access to salary packaging options.
- Professional career development opportunities.

DFES Supports Diversity and Inclusion

DFES supports inclusion and diversity and advocates the value of inclusiveness where all DFES personnel are encouraged to contribute fully and are recognised and valued for their differences in an environment free from discrimination and the negative effects of bias, both conscious and unconscious.

People from culturally diverse backgrounds, Aboriginal Australians and people with a disability are encouraged to apply. DFES may prioritise recruitment decisions based on the Equal Opportunity Act 1984 (WA).

Important Notes

- All essential criteria listed in the Job Description Form will be assessed during recruitment and selection process.
- Referees may be contacted at any stage during the process.
- Ensure you have saved your documents in MS Word (.docx files only) or PDF format and have allowed plenty of time to submit your application online before 4:00pm (WST).
- Any late, emailed or proforma applications submitted will be rejected.
- An executive search may be undertaken as part of the recruitment to this role.

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