Employment Consultant

PAY BANDING: $65k-$79k + Super + Salary Packaging

NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2,649 pa

OPERATIONAL HOURS: Full-Time, Ongoing - business hours 9-5pm

About the Job

As an Employment Consultant you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes. You will use your customer service skills to build rapport with your clients, assist them on their employment journey and to overcome barriers to employment.

- Developing and maintaining relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with MatchWorks

- Assessment of job seeker skills, abilities, identification of barriers and intervention strategies

- In consultation with our job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers) and employment support activities

- Reverse marketing of job seekers to achieve sustainable employment opportunities

- Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment

Skills & Experience

- You are self-driven, resilient, hungry to succeed & experienced in Customer Service. You love a challenge, dynamic pace and have the ability to move agilely through your to-do list. Experience within the Employment Services sector is advantageous, however not essential as we have a strong induction and support network to help you succeed.

- Strong communication skills, attention to detail in a fast-paced environment

- Ability to use computer systems, excellent data accuracy & note taking

- Build rapport, grow & maintain relationships with clients, peers, & jobseekers

- Enjoy achieving KPI’s – we aren’t selling cars; we are securing meaningful work for vulnerable

- Hold a current NDIS Worker Screening check or are willing to obtain one

Benefits & Culture

As a part of genU, Matchworks are a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.

There are many benefits available when you work with MatchWorks, including:

- Investment in you: Comprehensive induction program & ongoing professional development, opportunities for career progression, access to accredited training modules, staff mentoring programs and internal jobs board.

- Commitment to staff Health & Wellbeing: 24/7 access to an employee assistance program supporting emotional, mental, financial, and physical health.

- Increased take-home pay: Salary packaging up to $15,900 per annum each FBT year plus further meals and entertainment benefits.

- Employee Discount Program: Discounts at retailers and service providers including Coles, Woolworths & JB HI-FI.

- Study Scholarship: 25% scholarship towards undergraduate and postgraduate courses at Torrens University.

- Focus on Work-life balance: 13 days personal leave per year, paid parental leave, and ability to purchase extra leave.

- Workplace Culture: Positive and collaborative environment with recognition programs and mentorship.

- Employee Referral Program: Refer a candidate and receive a bonus after successful completion of their 6-month qualifying period.

GenU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,ability, and sexuality. We are committed to providing a safe and inclusive environment.

For further details about this role please contact Sarah McKinnon on 03 9561 8252 or at sarah.mckinnon@matchworks.com.au

We are reviewing applications and conducting screening as they come in, so don’t wait to apply

Note: This description excludes boilerplate provider/system notes that are not part of the role content.

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