Loan Set Rep

3 weeks ago

Council of the City of Sydney, Australia Manpower Australia Full time

Overview

Job Title: Loan Set Representative

Shift: 10 AM - 6 PM, Monday - Friday

Location: Belrose, NSW

Pay Rate: $33.09 per hour

Contract: Minimum 6-month contract with potential for permanent employment

Eligibility: MUST have PR OR AUS CITIZEN

Responsibilities

- Develop and promote service excellence in all aspects of loan set management.
- Build and maintain checklists that align with customer needs and products.
- Source and book daily loan set requirements using available inventory.
- Confirm, monitor, and follow up on all loan set bookings to ensure accurate fulfillment.
- Pick, ship, and manage the return process of loan sets.
- Liaise with carrier companies to ensure efficient delivery and returns.
- Communicate effectively with Sales and Marketing teams to ensure seamless service.
- Build and maintain strong relationships with healthcare professionals such as surgeons and theatre staff.
- Use systems to track and replenish inventory and participate in cycle counting.
- Provide support for the development and improvement of manual and system processes.
- Ensure all processes meet the required service levels and company standards.
- Collect and analyze data related to loan sets and prepare timely invoicing.
- Assist with any other tasks and projects as directed by management.

Essential Skills & Qualities

- Team-focused: You thrive in a collaborative environment and enjoy working closely with colleagues.
- Energetic & Positive: You bring enthusiasm and a can-do attitude to your work.
- Attention to Detail: Accuracy is key in this role, and you maintain high standards in all tasks.
- Clear Communication: You convey information effectively and build relationships with ease.
- Resilience: You handle challenges and changes with confidence and perseverance.
- Learner: You are eager to develop your skills and grow within the organization.
- Problem-Solving: You can think on your feet, prioritizing and multitasking in a fast-paced environment.

Ideal Candidate Profile

- An interest in healthcare, logistics, or operations.
- Strong organizational and prioritization skills.
- Excellent problem-solving abilities.
- Demonstrated ability to build and maintain relationships with colleagues and clients.
- Experience with inventory tracking systems (preferred but not required).
- Willingness to commit to a minimum of 6 months, with a desire to pursue long-term career

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