Technical Writer

3 days ago

NSW Sydney City amp Inner West, Australia NEXUS DIVISION PTY LTD Full time

Pay: A$90,000.00 - A$110,000.00 per year

Job description:

About the Role

Nexus Division is seeking a detail-oriented and experienced Consultant Technical Writer – ICT & Platform Documentation (ANZSCO: 212415) for a contract engagement supporting digital transformation and infrastructure documentation projects. This position plays a critical role in translating complex ICT systems, workflows, and APIs into clear, accurate, and user-friendly documentation.

Ideal for a self-driven contractor with a strong background in enterprise environments, this role requires proficiency in technical writing tools, stakeholder engagement, and documentation governance within fast-paced project settings.

Key Responsibilities

Create and maintain high-quality documentation including process maps, SOPs, API integration guides, user manuals, and technical references.
Translate complex ICT concepts and architectures into accessible content for both technical and non-technical audiences.
Collaborate with engineers, developers, and project leads to extract accurate information across systems and workflows.
Develop and enforce consistent documentation standards in alignment with corporate style guides and industry best practices.
Support the buildout of internal documentation portals (e.g., Confluence, SharePoint).
Ensure alignment between documentation deliverables and project milestones.
Contribute to content version control, approval workflows, and change management protocols.
Provide documentation support across multiple concurrent technology initiatives as needed.
Key Requirements

Education:
Bachelor’s degree in Communications, Information Technology, Technical Writing, or a related field (or international equivalent).

Experience:

Minimum 3+ years of experience in technical writing within enterprise ICT environments (infrastructure, systems integration, software development).
Prior experience in contract-based or consultancy-style documentation delivery models preferred.
Technical Skills Required

Documentation Tools: Confluence, SharePoint, Microsoft Office Suite
Writing Standards: Familiarity with structured writing, corporate style guides (e.g., Microsoft Manual of Style)
Content Types: SOPs, process flows, API documentation, internal guides, user manuals
Collaboration: Strong stakeholder engagement across IT, operations, and product delivery teams
Version Control: Experience managing content workflows, versioning, and approvals
Desirable Skills

Exposure to platforms such as SDL Tridion, Sitecore, or CMS systems
Experience documenting APIs, SDKs, or application workflows
Background in DevOps, enterprise SaaS, or systems engineering environments
Familiarity with Agile and hybrid project methodologies
Prior work with compliance documentation (e.g., in government or regulated sectors)
Why Join Us

Nexus Division is a multi-disciplinary consulting firm delivering projects across ICT, infrastructure, digital platforms, and strategic transformation. As a contractor with us, you’ll have the opportunity to contribute to impactful enterprise initiatives while working flexibly across remote or hybrid models.

You’ll collaborate with cross-functional teams, gain exposure to cutting-edge platforms, and deliver documentation that shapes the user experience and operational continuity of large-scale projects.

Job Type: Full-time

Schedule:


8 hour shift
Work Authorisation:


Australia (Preferred)
Work Location: In person

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