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ePCR Communications Officer

2 weeks ago

Adelaide, South Australia SA Health - SA Ambulance Service Full time
  • Salary: ASO4 / $76, $80,256.00 p.a.
  • Full Time / Term Contract (27 November 2026)
  • Adelaide / 5000

About Us:

SA Ambulance Service (SAAS) is South Australia's provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state's emergency preparedness and health response capability.

Our Values:

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve.

CHANGE READY: We know our communities' needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.

The ePCR (Electronic-Patient Care Record) Communications Officer is responsible for contributing to the development and implementation of effective communications activities relating to the ePCR project. Working closely with the ePCR Change and Engagement Manager and ePCR Communications Lead to develop and deliver communication and engagement functions, including all key stakeholder communication requirements. Supporting the effective coordination of ePCR internal and external communications.

This role is based in the Adelaide CBD. While flexible working arrangements are supported, successful delivery of the outcomes associated with this role will require the selected candidate to attend the workplace in person a majority of the time.

What We Offer:

  • Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
  • Giving back to the people of South Australia Play a vital role in enhancing the well-being of our community.
  • We take care of you Access to a range of staff and wellness support programs

Key Responsibilities:

  • Develop and implement communication strategies for the ePCR project, including media management, promotional activities, and information dissemination to support project objectives
  • Research, write, and edit ePCR communications for internal and external audiences, including newsletters, news releases, website content, and corporate publications
  • Coordinate ePCR communication activities across SAAS, managing relationships with service providers and ensuring consistent messaging aligned with corporate branding guidelines
  • Support stakeholder engagement and consultation processes by facilitating participation in project stages and identifying issues with impacted or interested parties
  • Provide executive assistant support for ePCR forums, committees, and working groups, including preparing agendas, minutes, briefings, and reports
  • Deliver professional writing, editing, and proofreading services while maintaining administrative systems, databases, and procedures to support the ePCR Change and Engagement team

Application Information:

  • Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.
  • The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
  • Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.
  • SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 920886

Enquiries to: Kate Rees, ePCR Recruitment Officer - 

Application Closing Date: Tuesday, 25 November 2025 @ 11:55pm

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Role Description - ePCR Communications Officer

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