Apply Now: Customer Care Executive

4 weeks ago

Albany, Australia Rentokil Pest Control South Africa Full time

Overview

Our Perth team has an exciting opportunity available for an organised, efficient and dedicated Customer Care Executive to join them in a permanent full-time role.

Your day-to-day phone-based management of our business customers will utilise your customer service experience to enhance relationships, nurture the existing portfolio, grow and sustain the business services portfolio, and explore sales opportunities through inbound and outbound activities. This role reports directly to the Customer Service Manager.

Female and indigenous candidates urged to apply

Responsibilities

- Conduct outbound calls to existing customers and provide exceptional customer service
- Sell consultatively and make recommendations to prospects and customers on various solutions offered by the company
- Actively identify new business lead opportunities and communicate these via the standard operating procedures to the relevant field sales person
- Develop a database of qualified leads through referrals, telephone conversations and networking
- Effectively manage and resolve all customer enquiries in a timely manner
- Focus on client retention and protect existing portfolio by identifying opportunities to re-sign and upgrade existing contracts
- Create quality sales leads for the field-based sales team
- Liaise with other departments to ensure customer enquiries are resolved promptly
- 1st contact resolution
- Process enquiries efficiently and pro-actively resolve client issues
- Make outgoing calls to our existing client database to promote our products and services

Qualifications

- Prior experience in Sales, Account Management and Customer Service roles
- Highly developed negotiation skills to ensure contractual obligations are met
- Previous working experience in a similar role will be highly regarded
- 2 years of excellent customer service/telesales skills
- Demonstrated skills in B2B sales development
- Highly effective time management skills
- Intermediate computer and system skills
- Complaint handling experience
- Ability to work under pressure, multi-task and work autonomously
- Meeting deadlines and KPIs on a daily/monthly basis
- High attention to detail
- Outstanding verbal and written communication skills
- Love working in a team environment

Additional information

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you're the Customer Service Superstar we're looking for and you seek a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

#J-18808-Ljbffr

  • Casual Merchandisers

    2 weeks ago

    Albany, Australia Strikeforce Full time

    Strikeforce is Hiring – Join Us as a Merchandiser Ongoing Casual Work - Perth We’re not your average retail team. At Strikeforce, we partner with the biggest names in Supermarkets, Hardware, Lifestyle, and Specialty Retailers and now we’re expanding. Are you looking for a role that offers variety, flexibility and the chance to be part of a dynamic...

  • (Apply Now) Team Member

    2 weeks ago

    Albany, Australia Euro Garages Full time

    Permanent Part-Time Pay Rate: $26.70/hr (Adult rate 20+; junior rates apply under 20) Location: Australind, WA Join Our Frontline Fuel Team at EG Australia We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Australind store. If you’re passionate about delivering exceptional customer service and creating...

  • Apply Now! Exploration Geologist

    2 weeks ago

    Albany, Australia NES Fircroft Full time

    Overview Exploration Geologist – Location: Perth, WA with campaign style drilling. Work Type: Full Time Permanent. What’s on Offer - $140k base + super + discretionary annual bonus - A diverse and inclusive team environment. Excellent leadership team with flat structure, direct line to senior management. - Opportunities for professional growth and...

  • [Apply Now] Casual Personal Care Worker

    5 days ago

    Albany, Australia Right at Home Full time

    Casual Personal Care Worker - OWN CAR REQUIRED - Job Type: Casual NOTE: This job can no longer be applied for. Description Right at Home is Hiring Home Care Workers! Do you want a dynamic, flexible and rewarding career supporting others? Are you tired of being treated like a number and not being supported? Time to join a team that treats its workers...

  • ▷ [Apply Now] Allied Health Assistant

    2 weeks ago

    Albany, Australia Juniper Full time

    About Juniper At Juniper, we are committed to providing quality care, housing, and support services for older Australians. As one of Western Australia’s leading aged care providers, we deliver a range of services including residential care, home and community care, retirement living, and more. We pride ourselves on a culture of compassion, respect, and...

  • Apply Now! General Practitioner

    2 weeks ago

    Albany, Australia ClearCompany Full time

    Overview Are you a FRACGP/FACRRM VR GP (Unrestricted or Moratorium) looking for a supportive doctor owned group that makes no compromises on quality patient care or a GP from the UK, Ireland or New Zealand needing support via the Expedited Specialist pathway with AHPRA? The Practice This patient centred, doctor owned group provide everything that General...

  • ▷ Apply Now: Assistant Psychologist

    1 week ago

    Albany, Australia NHS Full time

    Cambridgeshire and Peterborough NHS Foundation Trust Assistant Psychologist The closing date is 02 November 2025 We are currently looking to recruit a keen, enthusiastic and highly motivated Assistant Clinical Psychologist to join our Cambridgeshire and Peterborough Adult Eating Disorder service Community Team, based at Addenbrookes Hospital in the...

  • [Apply Now] Grader Operators

    7 days ago

    Albany, Australia Programmed Full time

    Overview Programmed Energy & Resources are seeking skilled Grader Operators to join our Top Tier Mining partner in the Pilbara. Roster 8/6 7/7 Shift Work - FIFO. Payrate $56/hr + superannuation (weekly pay). Skills & Experience - CAT 18M - 24M experience. - 12 months experience in production operation. About You - WA Driver’s Licence (HR Licence...

  • Apply Now! Dual Trade Inlec

    4 weeks ago

    Albany, Australia Monadelphous Group Full time

    We are recruiting Dual Trade Inlecs with Rope Access to join our Offshore Energy team. This role will be supporting our existing Rope Access team on the Prelude. Working with Monadelphous offers many benefits, some of which include: - 3/3 even time roster - Day Shifts and Night Shifts available - Redeployment opportunities to other world class assets post...

  • Apply Now! Maintenance Technician

    1 day ago

    Albany, Australia FlexiStaff Pty Ltd Full time

    AU$43 - AU$46 per hour PLUS PENALTIES + SUPER Maintenance Technician 16 October 2025 Canning Vale, Casual, AU$43 - AU$46 per hour PLUS PENALTIES + SUPER, Flexi Staff - MON – FRI ROLE - TEMP TO PERM POSITION - CANNING VALE LOCATION - WEEKLY PAY CYCLE An exciting opportunity has arisen for a skilled Maintenance Technician to join a leading name in the...