Collision & Automotive Consumables Sales Representative - Van Based (4/10/2025)

ACM PARTS

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are reimaging the way vehicles can be repaired by providing a choice of options that suit their needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts as. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define and repair.

The Opportunity

We have an exciting opportunity for Collision & Automotive Consumables Sales Representative to join the team at Smeaton Grange.

Role responsibilities

- Sell the range of ACM Consumables products to NEW, Current and Non Active ACM accounts in your identified region
- Rapidly develop and foster positive, valued relationships with new and existing Consumables customers.
- Support customers with their consumables needs by providing product summaries and stock checking processes to ensure they constantly maintain their required stock level in shop.
- Implement a territory and frequency plan to maximise the opportunity to convert product sales
- Maintain customer portfolio efficiently
- Ensure the ACM consumables van is clean, stocked, fully maintained and presentable always.
- Assist Managers in other areas of responsibilities where needed with special projects
- Provide support to the Finance, Operations, Marketing and Sales Teams as required

Growth

- Identify potential growth within existing customers with a focus on effectively building ACM’s portfolios in line with changing needs and technology.
- Develop newly identified customers through the Capricorn lead generation program.
- Use the existing customer portfolio efficiently to grow market share in line with agreed outcomes.
- Conduct research to identify causes for low conversion rates by existing Collision/Mechanical customers.
- Gather competitive data to support ACM continually develop the most competitive position
- Provide suggestions and ideas on how to increase conversion rates across the Collision/Mechanical portfolio.
- Promote the company’s products/services addressing or predicting clients’ objectives

Category Management

- Support and assist with analysing data or insights to determine consumer trends regarding the product and category
- Managing the product mix and inventory stocked within the Consumables Van ready for sale daily supported by Sales Support
- Managing orders, transactions and inventory movements from warehouse to the consumables van
- Proactively supporting the testing and validation of new products
- Providing data to the Consumables Category Manager to support inventory levels to meet demand, including supporting forecasting for individual SKU’s in your state
- Handle escalated issues and concerns, working to find timely and effective resolutions for customers.

Workplace Health & Safety

- Responsible for your own safety and the safety of others
- Assist to make sure all operations and tasks are completed within Standard Operating Procedure
- Behave in a way that ensures your own safety and the safety of others
- Follow all safety policies and requirements
- Always promote safety and safety policies
- Attend fit for work and not under the influence of alcohol, drugs, or other substances
- Maintain an understanding of and act in accordance with WHS Policies, procedures, and responsibilities
- Maintain an understanding of the hazards and risks associated with our operations
- Identify and report hazards in a timely manner

Does this sound like you?

- Ability to analyse and develop accurate conclusions to support category decisions based on key data
- An understanding of the market and consumer insights and trends
- Experience in building business relationships / customer service
- Excellent communication and interpersonal skills
- Ability to professionally represent the organisation
- Strong attention to detail
- Knowledge of automotive repair business and practices an advantage
- Good proficiency in MS Office suite of tools including Excel, Word, and PowerPoint

Benefits

- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

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