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Change Manager

Department: Non-Financial Risk Framework Insights & Tooling

Division: Risk

Location: Docklands

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the role

As a Change Manager in Group Risk, you’ll play a key role in driving the delivery of critical outcomes, with a particular emphasis on Non-Financial Risk (NFR) workstreams.

This role requires deep expertise in operational risk and risk management. Experience working on Enforceable Undertakings (EU) is highly desirable.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.Role Type: Fixed Term for 12 Months
Role Location: L3C/833 Collins St Dockland VIC, 3008
Work Hours: Full time, 40 hrs/week

What will your day look like?

As a Change Manager, you are accountable for:

- Designing and implementing change strategies to support NFR-related remediation initiatives under the APRA EU (Enforceable Undertaking) program.
- Leading change impact assessments and stakeholder analysis across business units and risk teams.
- Developing and delivering comprehensive change plans, including communications, training, engagement, and readiness activities.
- Collaborating with Project Managers, Risk SMEs, and the business to ensure change is integrated into project delivery and aligned to the Risk Management Framework.
- Establishing sustainable change practices that support the embedding of operational and compliance risk improvements.
- Preparing high-quality communication materials and change artefacts for senior stakeholders and governance forums.
- Actively contributing to risk culture uplift by supporting behavioural change and leadership alignment.
- Monitoring change effectiveness through feedback loops, change readiness assessments, and sustainability reviews.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

- Relevant years of experience in change management, ideally in financial services, risk, or regulatory settings
- Proven track record leading change for operational risk, compliance, or non-financial risk programs
- Experience with APRA-led remediation or transformation initiatives (Enforceable Undertaking experience is a plus)
- Strong knowledge of Risk Management Frameworks and the Three Lines of Defence model
- Excellent stakeholder engagement and influencing skills, including at executive level
- Ability to turn complex regulatory changes into clear, practical messaging and adoption strategies
- Familiarity with change management methodologies and how they fit into project delivery
- Outstanding communication skills—written, verbal, and visual—with the ability to tailor messages to different audiences

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 103516.

Job Posting End Date

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